2025 agenda

Explore the content we've got lined up for this year's Leaders in Logistics: Last Mile!

Session 1: The future of e-commerce delivery

09.25 - 09.35

Welcome and chair’s opening address

Richard Lim

Chief Executive Officer

Retail Economics

09.35 - 09.55

Keynote

Solving the challenge of growing delivery complexity

Lee Pettman

Head of Logistics Strategy & Development

B&Q

09.55 - 10.15

Keynote

Inside Royal Mail’s Bold Linehaul Revamp: The Hidden Power of the Middle Mile

Bob Black

VP, Industry Strategies

Blue Yonder

Nick Dunn

National Distribution Director

Royal Mail

10.15 - 10.35

Keynote

Building the delivery network of tomorrow

Achim Dünnwald

Managing Director, Central Europe

GLS Group

10.35 - 10.55

Fireside chat

Delivering What’s Next with Amazon Shipping: Built on Scale, Driven by Data, Evolving with AI

Taran Wollam

Head of Supply Chain Strategy and Solutions

Amazon Shipping EU

Senior representative

Financial Times

10.55 - 11.25

Leaders' forum

The future of e-commerce and what it means for delivery

• Seeking new levels of e-commerce convenience: how are consumer demands changing?
• Delivery as a driver of brand loyalty: what further levers can retailers and carriers pull?
• Same-day delivery: which sectors does it suit and how far can it realistically be scaled?
• OOH delivery: will green urban planning or consumer demand be the driving force?
• The growth of C2C marketplaces: what are the implications for retailers and carriers?
• The social commerce boom: what delivery strategies are required in response?
• Tariffs and global supply chain risk: what will the impact on retailers and carriers be?
• Addressing cost pressure and excess capacity: what are the solutions?

Lene Reipuert

Chief Operating Officer Parcel Network Denmark

PostNord

Hervé Crochet

Group Head of Sales

Geopost

Alistair Cochrane

Interim Chief Executive Officer

Royal Mail

Alaa Saoudi

Chief Operating Officer

Aramex

Mia Yamaguchi

Retail Development Lead, UK and Ireland

Uber Direct

Meetings Programme: 1-2-1 meetings lounge

11.25 - 12.25

Connect: Strategic 1-to-1 Meetings

Make the most of your time onsite with Connect – a personalised matchmaking programme open to all attendees at no extra cost.

Simply indicate who you’d like to meet based on role, company, and interests, and Connect builds your schedule of high-impact meetings designed to spark valuable conversations and partnerships.

The sign-up process launches in July, with matching beginning 4 weeks before the event. Extended networking breaks and a dedicated afternoon session give you ample time to connect.

Find out more on the website.

Slot 1.1 11:25-11:45
Slot 1.2 11:45-12:05
Slot 1.3 12:05-12:25

Pink stage - Out-of-home strategy

12.25 - 12.45

Keynote

Unlocking e-commerce growth with out-of-home

Bastien Wilshaw

EVP Strategy & Out-of-Home

DPD UK

12.45 - 13.05

Keynote

Scaling Locker Networks: Why Software is the Real Differentiator in Last Mile Delivery

Daniel Starkey

Head of Business

Bloq.it

13.05 - 13.35

Panel discussion

Towards the OOH network of the future: assessing the strategic priorities

• Mapping an increasingly competitive landscape: how is the OOH ecosystem evolving?
• Making OOH the preferred option: what strategies can boost customer uptake?
• Locker design and placement: how can diverse and changing regulations best be navigated?
• What do mobility restrictions and low emission zones mean for OOH networks?
• How can new data sources and AI improve OOH network design and capacity planning?
• Convenience from check-out to pick-up: how can user experience be optimised?
• From advertising to cashpoints: what additional revenue streams can lockers generate?
• Is it inevitable that all lockers will eventually be agnostic? How quickly might this play out?

Laurens Himpe

Chief Automated Parcel Officer

bpost

Marlein Wiertsema

Global Head of Service Fulfilment Development and Innovation

IKEA

Rasmus Koster

Director, Retail, OOH

PostNord

Adam Tomczak

Group Head of Delivery Sales

Allegro

Blue stage - Retailer-carrier partnerships

12.25 - 12.45

Keynote

Moving beyond the transactional retailer-carrier relationship

Tim Jones

Director of Marketing, Communications and Sustainability

DPD UK

12.45 - 13.10

Panel discussion

From Checkout to Pickup: How Retailers, Carriers and Lockers Win Together

Amanda Martinez

Network Partner Director

HubBox

Gary Winter

Consultant to Global Lockers CSO

Quadient

Samantha Candy

Manager, Last Mile Logistics EU

AG1

Tim Davies

Head of DPD Pickup and Indoor Accounts

DPD UK

13.05 - 13.35

Panel discussion

Win-win partnerships: working together to build consumer loyalty

• From operational cost to strategic partner: how are logistics service providers’ relationships with retailers changing?
• Coming together to create a seamless customer journey: what defines effective collaboration?
• Data-driven delivery CX: what consumer data can and should retailers and carriers share?
• Perfecting the post-checkout experience: how can delivery touchpoints drive loyalty and repeat custom?
• How can retailers ensure continuity of brand identity and customer experience despite using third-party fulfilment and delivery?
• Accessing new markets: how can retailer-carrier partnerships stimulate mutual commercial expansion?
• How might innovative business models and technologies reshape the retailer-carrier relationship?

Natalie Frow

Managing Director E-commerce and Retail

DHL Supply Chain

Florian Leclercq

Head of Sales Europe & RoW

La Poste

Tom Palombella

Head of Supply Chain and Network Planning

Matalan

Pink stage - Returns revolution

14.30 - 14.50

Keynote

Getting smarter with returns: assessing opportunities in data

Tony Mannix

Strategic Retail Advisor

GXO Logistics

15.10 - 15.40

Panel discussion

Adapting to the shifting landscape of e-commerce returns

• How have customer returns preferences and priorities evolved, and why?
• How are retailers updating their returns policies in response to increasing costs?
• Reducing returns without hitting revenue: what is proving most effective?
• How prevalent are personalised returns policies likely to become?
• How can retailers and carriers work together to make returns more cost-effective?
• Orchestrating returns behaviour: how can behavioural economics and analytics help?
• Tackling returns fraud: which detection methods and policies are proving effective?
• What emerging methodologies can help best assess the true cost of returns?

Andrew Seirlis

Vice President, Global Key Accounts

DSV

Leslie Rubio Olvera

Director of Product Development

DHL Supply Chain

Jennie Lee

Head of Buyer Experience and Loyalty

eBay

Blue stage - Fleet evolution

14.30 - 14.50

Fireside chat

Fleets in transition: defining the end game and the path ahead

• What stage is the delivery fleet transition at?
• How are developments in urban regulation and city planning affecting fleet strategy?
• The economics of EVs: can the total cost of ownership be reduced, and how?
• Autonomous vehicles: how soon could their use in delivery become widespread?
• How do fleet management strategies need to adapt to more diverse vehicle types?
• Assessing alternative fuels: what are the most promising developments?
• How can appropriate volume and placement of supporting infrastructure be ensured?
• Indirect emission regulation: how are retailers’ carrier selection strategies evolving?

Jacob Senger

Head of Fleet and Material

PostNord

Kevin Savage

Chief Commercial Officer

Delivery Mates

Miles Durrant

Head of Climate Strategy & Circular

Royal Mail

14.50 - 15.10

Keynote

Capturing the benefits of advanced fleet tracking technology

Fabian Seithel

Associate Vice President - Sales & Business Development, EMEA

Geotab

Blue stage - In search of efficiency gains

15.10 - 15.40

Panel discussion

Towards lower cost per delivery: reaching new levels of efficiency

• What technologies and strategies can increase first-time delivery success rates?
• How can customers be encouraged to select a mutually convenient delivery time?
• Maximising drop density with AI: where can smart technologies enhance efficiency?
• How can real-time analytics and guidance further enhance driver performance?
• Sharing infrastructure: how can collaboration drive delivery efficiency?
• Addressing labour cost pressure: to what extent can automation help?
• Beyond cost-per-delivery: what other KPIs are good measures of delivery efficiency?

Amit Somani

Head of EU Transportation & Delivery and Global Middle Network

Wayfair

Bobbie Ttooulis

Group Marketing Director

GFS

Henry Mower

Vice President Operations

Bloom & Wild

Meetings Programme: 1-2-1 meetings lounge

14.00 - 16.20

Connect: Strategic 1-to-1 Meetings

Make the most of your time onsite with Connect – a personalised matchmaking programme open to all attendees at no extra cost.

Simply indicate who you’d like to meet based on role, company, and interests, and Connect builds your schedule of high-impact meetings designed to spark valuable conversations and partnerships.

The sign-up process launches in July, with matching beginning 4 weeks before the event. Extended networking breaks and a dedicated afternoon session give you ample time to connect.

Find out more on the website.

Slot 2.1 14:00-14:20
Slot 2.2 14:20-14:40
Slot 2.3 14:40-15:00
Slot 2.4 15:00-15:20
Slot 2.5 15:20-15:40
Slot 2.6 15:40-16:00
Slot 2.7 16:00-16:20

Pink stage - Smart sustainability

16.20 - 16.40

Keynote

Balancing cost, efficiency and sustainability: optimising for win-win scenarios

Luke Lloyd

Head of Markets and Sustainability

International Post Corporation

16.40 - 17.00

Keynote

How to ethically harness AI to drive low cost, low carbon delivery

Daniel Hulme

CEO

Satalia

17.00 - 17.30

Panel discussion

Sustainability without sacrifice: aligning customer choices with delivery efficiency

From cost centre to competitive advantage: how are companies transforming green initiatives?
Shifting sustainability preferences: how are customer priorities changing?
How does clear communication of environmental impact at checkout affect choice?
How can consumers be incentivised to choose the sustainable delivery option more often?
How can OOH network growth be leveraged to reduce last mile emissions and cost?
Which smart technologies have the most potential to meaningfully reduce emissions?
Reducing emissions together: how can asset sharing enhance delivery sustainability?
New emissions regulation: how can partners satisfy new reporting requirements together?

Margaux Meidinger

Head of European CSR Affairs

La Poste

Karin Enzlin

Head of Sustainability Belgium

bpost

Luke Lloyd

Head of Markets and Sustainability

International Post Corporation

Blue stage - Innovation showcase

16.20 - 16.40

Keynote

Winding down the letter business in Denmark

Lene Reipuert

Chief Operating Officer Parcel Network Denmark

PostNord

16.50 - 17.10

Keynote

Lead Smarter, Deliver Better: Transforming CEP with Smart Sectorisation

Dr. Steven De Schrijver

Chief Executive Officer

PTV Logistics

17.10 - 17.40

Panel discussion

Supercharging delivery innovation

• Which emerging technologies will have the most impact in delivery in the next 3-5 years?
• Driving innovation internally: what are the main ingredients?
• Striking innovative partnerships: what’s the key to finding the right partner?
• How can incumbents integrate start-up teams without curbing their creativity and agility?
• Maintaining core business operations while innovating: what is the perfect balance?
• How can speed-to-market best be balanced with thorough testing?
• Interest rates and economic conditions: what are their implications for funding and M&A?
• How can innovation momentum be maintained during periods of economic pressure?

Christian Østergaard

Lead Visionary - Senior Group Strategist IT - Production/IoT/AI

PostNord

Jack Crane

Head of Product – Customer Fulfilment Operations

Tesco

Jesper Bang-Olsen

Head of Venture Development

Beam

Lyndal Möller

Senior Industry Solution Manager

Scandit

Session 5: Taking digitalisation to the next stage

09.05 - 09.10

Welcome and chair’s opening remarks

Bernhard Bukovc

Founder

Postal Innovation Platform

09.10 - 09.30

Keynote

Digital-first thinking – making the leap

Frank Croket

Chief Digital Officer

bpost

09.30 - 09.50

Keynote

Grasping the AI opportunity: embracing smart e-commerce delivery

Eeuwe Kamsteeg

Director of Digital and Agile Transformation

PostNL

09.50 - 10.10

Keynote

Elevating Last Mile Communication – The Power of Mobile Messaging

Gini Lin

Global Account & GTM Manager

LINK Mobility Group AS

10.10 - 10.30

Keynote

Can AI increase locker capacity by 15%?

Hugh Craigie Halkett

Founder & Chief Executive Officer

StampFree.ai

10.30 - 11.00

Leaders' forum

Defining your AI strategy: assessing the priorities

• Understanding the end goal: how will artificial intelligence transform delivery?
• From AI analytics to GenAI to agentic AI: where have they each proved effective to date?
• Where will AI be most transformative? Fraud detection, pricing, routing, somewhere else?
• Feeding the AI analytics machine: how can the industry ensure AI has the data it needs?
• Creating a technology infrastructure fit for AI: evaluating the options
• Build, borrow or buy: what approach works best, and when?
• From cybersecurity to bias to hallucinations: how can the risks of AI be minimised?

Cosimo Birtolo

Head of AI

Poste Italiane

Seb Robert

Chief Executive Officer

Gophr

Chris Meir

Director of IT and Innovation

DPD UK

Patrick Eve

Head of EU

Nash

Meetings programme: 1-2-1 meetings lounge

11.00 - 12.00

Connect: Strategic 1-to-1 Meetings

Make the most of your time onsite with Connect – a personalised matchmaking programme open to all attendees at no extra cost.

Simply indicate who you’d like to meet based on role, company, and interests, and Connect builds your schedule of high-impact meetings designed to spark valuable conversations and partnerships.

The sign-up process launches in July, with matching beginning 4 weeks before the event. Extended networking breaks and a dedicated afternoon session give you ample time to connect.

Find out more on the website.

Slot 3.1 11:00-11:20
Slot 3.2 11:20-11:40
Slot 3.3 11:40-12:00

Pink stage - Out-of-home technology

12.00 - 12.20

Keynote

Knowing the OOH user of today

12.20 - 12.40

Keynote

Driving volume, enhancing CX: the value of locker management systems

Alan Barrie

Group Board Advisor

kernTerminal

Kévin Morlet

General Manager

kernTerminal

12.40 - 13.00

Keynote

To Be or Not to Be a Predator in Smart City Logistics

Blue stage - Delivery at speed

12.00 - 12.20

Keynote

Speed at what cost? Striking the right balance

Seb Robert

Chief Executive Officer

Gophr

12.20 - 12.40

Keynote

Delivering at speed in a rapidly evolving urban environment

Rich Pleeth

CEO & Co-Founder

Fin Mile Logistics

Blue stage - Delivery pricing strategies

12.40 - 13.00

Fireside chat

Data-driven and dynamic: the future of e-commerce delivery pricing

• Is “free shipping” still the expectation, or are consumers becoming more realistic?
• Dynamic pricing models: how can the industry move to more time-based, capacity-based and demand-based delivery pricing?
• How are data and AI transforming delivery pricing optimisation?
• How can retailers balance carrier diversification with volume-based discounts?
• How might increasing carrier consolidation impact pricing power dynamics?

Gary Carroll

Board Member

Ukrposhta

Adam Tomczak

Group Head of Delivery Sales

Allegro

Pink stage - Marketplaces

14.00 - 14.30

Fireside chat

Marketplace evolution: perspectives from key players

Alison Dawson

UK Head of Shipping

eBay

Neil McLauchlan

Payment & Delivery Consultant @ Gumtree

Gumtree

Ruby Lunn

Marketing and Sales Manager

Ifndautoparts

Dovilė Riškutė

Director of Product, Shipping Network

Vinted

Pink stage - C2C & recommerce

14.50 - 15.10

Fireside chat

Responding to surging C2C: strategic priorities and innovative solutions

• C2C growth: how does development differ across categories and geographies?
• How can the efficiency of standardisation be balanced with the diverse and decentralised nature of C2C?
• Assisting casual shippers: what are non-professional shippers’ main pain points, and how can suppliers help?
• How can the growth of cross-border C2C flows best be accommodated?
• How can consumers access products from foreign webshops that don’t ship internationally?
• What role will the growth of OOH networks play in shaping the evolution of C2C?
• What infrastructural and technological investments are most critical to prepare for continued C2C growth?

Elke Segers

EVP Transformation, Strategy and Performance Cross-Border

Landmark Global

Dovilė Riškutė

Director of Product, Shipping Network

Vinted

Blue stage - Workforce optimisation

14.00 - 14.20

Keynote

Reinvigorating the delivery workforce: a fresh perspective

Amit Somani

Head of EU Transportation & Delivery and Global Middle Network

Wayfair

14.20 - 14.40

Keynote

TBC

Phil Sambrook

Transport & Logistics Vertical Strategy Lead - EMEA

Zebra Technologies

14.40 - 15.00

Case study

Generation Logistics | Unlocking the next generation of logistics talent

Bethany Windsor

Programme Director

Generation Logistics

Meetings Programme: 1-2-1 meetings lounge

13.30 - 15.10

Connect: Strategic 1-to-1 Meetings

Make the most of your time onsite with Connect – a personalised matchmaking programme open to all attendees at no extra cost.

Simply indicate who you’d like to meet based on role, company, and interests, and Connect builds your schedule of high-impact meetings designed to spark valuable conversations and partnerships.

The sign-up process launches in July, with matching beginning 4 weeks before the event. Extended networking breaks and a dedicated afternoon session give you ample time to connect.

Find out more on the website.

Slot 4.1 13:30-13:50
Slot 4.2 13:50-14:10
Slot 4.3 14:10-14:30
Slot 4.4 14:30-14:50
Slot 4.5 14:50-15:10

Session 8: Consolidation and collaboration

15.10 - 15.30

Keynote

A consolidating market? What might the future of e-commerce delivery look like?

Dominic Hill

SVP Operations

Gelato

15.30 - 16.00

Panel discussion

The changing structure of the e-commerce delivery market

• Improving the economics of high-speed delivery: how far can aggregation help?
• To what extent is resource sharing through collaboration or outsourcing the way ahead?
• Market consolidation: will this be the main route to aggregation and how will it play out?
• How is private equity investment affecting M&A and will its rise continue?
• How will tariffs and geopolitical uncertainty affect appetite for acquisition?
• Marketplace expansion: how will their market power and strategy affect delivery?
• From retail into delivery and vice versa: will this blurring of industry boundaries continue?

Dominic Hill

SVP Operations

Gelato

Kevin Savage

Chief Commercial Officer

Delivery Mates

Session 1: The future of e-commerce delivery

09.25 - 09.35

Welcome and chair’s opening address

Richard Lim

Chief Executive Officer

Retail Economics

09.35 - 09.55

Keynote

Solving the challenge of growing delivery complexity

Lee Pettman

Head of Logistics Strategy & Development

B&Q

09.55 - 10.15

Keynote

Inside Royal Mail’s Bold Linehaul Revamp: The Hidden Power of the Middle Mile

Bob Black

VP, Industry Strategies

Blue Yonder

Nick Dunn

National Distribution Director

Royal Mail

10.15 - 10.35

Keynote

Building the delivery network of tomorrow

Achim Dünnwald

Managing Director, Central Europe

GLS Group

10.35 - 10.55

Fireside chat

Delivering What’s Next with Amazon Shipping: Built on Scale, Driven by Data, Evolving with AI

Taran Wollam

Head of Supply Chain Strategy and Solutions

Amazon Shipping EU

Senior representative

Financial Times

10.55 - 11.25

Leaders' forum

The future of e-commerce and what it means for delivery

Lene Reipuert

Chief Operating Officer Parcel Network Denmark

PostNord

Hervé Crochet

Group Head of Sales

Geopost

Alistair Cochrane

Interim Chief Executive Officer

Royal Mail

Alaa Saoudi

Chief Operating Officer

Aramex

Mia Yamaguchi

Retail Development Lead, UK and Ireland

Uber Direct

Meetings Programme: 1-2-1 meetings lounge

11.25 - 12.25

Connect: Strategic 1-to-1 Meetings

Make the most of your time onsite with Connect – a personalised matchmaking programme open to all attendees at no extra cost.

Simply indicate who you’d like to meet based on role, company, and interests, and Connect builds your schedule of high-impact meetings designed to spark valuable conversations and partnerships.

The sign-up process launches in July, with matching beginning 4 weeks before the event. Extended networking breaks and a dedicated afternoon session give you ample time to connect.

Find out more on the website.

Slot 1.1 11:25-11:45
Slot 1.2 11:45-12:05
Slot 1.3 12:05-12:25

Pink stage - Out-of-home strategy

12.25 - 12.45

Keynote

Unlocking e-commerce growth with out-of-home

Bastien Wilshaw

EVP Strategy & Out-of-Home

DPD UK

12.45 - 13.05

Keynote

Scaling Locker Networks: Why Software is the Real Differentiator in Last Mile Delivery

Daniel Starkey

Head of Business

Bloq.it

13.05 - 13.35

Panel discussion

Towards the OOH network of the future: assessing the strategic priorities

Laurens Himpe

Chief Automated Parcel Officer

bpost

Marlein Wiertsema

Global Head of Service Fulfilment Development and Innovation

IKEA

Rasmus Koster

Director, Retail, OOH

PostNord

Adam Tomczak

Group Head of Delivery Sales

Allegro

Blue stage - Retailer-carrier partnerships

12.25 - 12.45

Keynote

Moving beyond the transactional retailer-carrier relationship

Tim Jones

Director of Marketing, Communications and Sustainability

DPD UK

12.45 - 13.10

Panel discussion

From Checkout to Pickup: How Retailers, Carriers and Lockers Win Together

Amanda Martinez

Network Partner Director

HubBox

Gary Winter

Consultant to Global Lockers CSO

Quadient

Samantha Candy

Manager, Last Mile Logistics EU

AG1

Tim Davies

Head of DPD Pickup and Indoor Accounts

DPD UK

13.05 - 13.35

Panel discussion

Win-win partnerships: working together to build consumer loyalty

Natalie Frow

Managing Director E-commerce and Retail

DHL Supply Chain

Florian Leclercq

Head of Sales Europe & RoW

La Poste

Tom Palombella

Head of Supply Chain and Network Planning

Matalan

Pink stage - Returns revolution

14.30 - 14.50

Keynote

Getting smarter with returns: assessing opportunities in data

Tony Mannix

Strategic Retail Advisor

GXO Logistics

15.10 - 15.40

Panel discussion

Adapting to the shifting landscape of e-commerce returns

Andrew Seirlis

Vice President, Global Key Accounts

DSV

Leslie Rubio Olvera

Director of Product Development

DHL Supply Chain

Jennie Lee

Head of Buyer Experience and Loyalty

eBay

Blue stage - Fleet evolution

14.30 - 14.50

Fireside chat

Fleets in transition: defining the end game and the path ahead

Jacob Senger

Head of Fleet and Material

PostNord

Kevin Savage

Chief Commercial Officer

Delivery Mates

Miles Durrant

Head of Climate Strategy & Circular

Royal Mail

14.50 - 15.10

Keynote

Capturing the benefits of advanced fleet tracking technology

Fabian Seithel

Associate Vice President - Sales & Business Development, EMEA

Geotab

Blue stage - In search of efficiency gains

15.10 - 15.40

Panel discussion

Towards lower cost per delivery: reaching new levels of efficiency

Amit Somani

Head of EU Transportation & Delivery and Global Middle Network

Wayfair

Bobbie Ttooulis

Group Marketing Director

GFS

Henry Mower

Vice President Operations

Bloom & Wild

Meetings Programme: 1-2-1 meetings lounge

14.00 - 16.20

Connect: Strategic 1-to-1 Meetings

Make the most of your time onsite with Connect – a personalised matchmaking programme open to all attendees at no extra cost.

Simply indicate who you’d like to meet based on role, company, and interests, and Connect builds your schedule of high-impact meetings designed to spark valuable conversations and partnerships.

The sign-up process launches in July, with matching beginning 4 weeks before the event. Extended networking breaks and a dedicated afternoon session give you ample time to connect.

Find out more on the website.

Slot 2.1 14:00-14:20
Slot 2.2 14:20-14:40
Slot 2.3 14:40-15:00
Slot 2.4 15:00-15:20
Slot 2.5 15:20-15:40
Slot 2.6 15:40-16:00
Slot 2.7 16:00-16:20

Pink stage - Smart sustainability

16.20 - 16.40

Keynote

Balancing cost, efficiency and sustainability: optimising for win-win scenarios

Luke Lloyd

Head of Markets and Sustainability

International Post Corporation

16.40 - 17.00

Keynote

How to ethically harness AI to drive low cost, low carbon delivery

Daniel Hulme

CEO

Satalia

17.00 - 17.30

Panel discussion

Sustainability without sacrifice: aligning customer choices with delivery efficiency

From cost centre to competitive advantage: how are companies transforming green initiatives?
Shifting sustainability preferences: how are customer priorities changing?
How does clear communication of environmental impact at checkout affect choice?
How can consumers be incentivised to choose the sustainable delivery option more often?
How can OOH network growth be leveraged to reduce last mile emissions and cost?
Which smart technologies have the most potential to meaningfully reduce emissions?
Reducing emissions together: how can asset sharing enhance delivery sustainability?
New emissions regulation: how can partners satisfy new reporting requirements together?

Margaux Meidinger

Head of European CSR Affairs

La Poste

Karin Enzlin

Head of Sustainability Belgium

bpost

Luke Lloyd

Head of Markets and Sustainability

International Post Corporation

Blue stage - Innovation showcase

16.20 - 16.40

Keynote

Winding down the letter business in Denmark

Lene Reipuert

Chief Operating Officer Parcel Network Denmark

PostNord

16.50 - 17.10

Keynote

Lead Smarter, Deliver Better: Transforming CEP with Smart Sectorisation

Dr. Steven De Schrijver

Chief Executive Officer

PTV Logistics

17.10 - 17.40

Panel discussion

Supercharging delivery innovation

Christian Østergaard

Lead Visionary - Senior Group Strategist IT - Production/IoT/AI

PostNord

Jack Crane

Head of Product – Customer Fulfilment Operations

Tesco

Jesper Bang-Olsen

Head of Venture Development

Beam

Lyndal Möller

Senior Industry Solution Manager

Scandit

Session 5: Taking digitalisation to the next stage

09.05 - 09.10

Welcome and chair’s opening remarks

Bernhard Bukovc

Founder

Postal Innovation Platform

09.10 - 09.30

Keynote

Digital-first thinking – making the leap

Frank Croket

Chief Digital Officer

bpost

09.30 - 09.50

Keynote

Grasping the AI opportunity: embracing smart e-commerce delivery

Eeuwe Kamsteeg

Director of Digital and Agile Transformation

PostNL

09.50 - 10.10

Keynote

Elevating Last Mile Communication – The Power of Mobile Messaging

Gini Lin

Global Account & GTM Manager

LINK Mobility Group AS

10.10 - 10.30

Keynote

Can AI increase locker capacity by 15%?

Hugh Craigie Halkett

Founder & Chief Executive Officer

StampFree.ai

10.30 - 11.00

Leaders' forum

Defining your AI strategy: assessing the priorities

Cosimo Birtolo

Head of AI

Poste Italiane

Seb Robert

Chief Executive Officer

Gophr

Chris Meir

Director of IT and Innovation

DPD UK

Patrick Eve

Head of EU

Nash

Meetings programme: 1-2-1 meetings lounge

11.00 - 12.00

Connect: Strategic 1-to-1 Meetings

Make the most of your time onsite with Connect – a personalised matchmaking programme open to all attendees at no extra cost.

Simply indicate who you’d like to meet based on role, company, and interests, and Connect builds your schedule of high-impact meetings designed to spark valuable conversations and partnerships.

The sign-up process launches in July, with matching beginning 4 weeks before the event. Extended networking breaks and a dedicated afternoon session give you ample time to connect.

Find out more on the website.

Slot 3.1 11:00-11:20
Slot 3.2 11:20-11:40
Slot 3.3 11:40-12:00

Pink stage - Out-of-home technology

12.00 - 12.20

Keynote

Knowing the OOH user of today

12.20 - 12.40

Keynote

Driving volume, enhancing CX: the value of locker management systems

Alan Barrie

Group Board Advisor

kernTerminal

Kévin Morlet

General Manager

kernTerminal

12.40 - 13.00

Keynote

To Be or Not to Be a Predator in Smart City Logistics

Blue stage - Delivery at speed

12.00 - 12.20

Keynote

Speed at what cost? Striking the right balance

Seb Robert

Chief Executive Officer

Gophr

12.20 - 12.40

Keynote

Delivering at speed in a rapidly evolving urban environment

Rich Pleeth

CEO & Co-Founder

Fin Mile Logistics

Blue stage - Delivery pricing strategies

12.40 - 13.00

Fireside chat

Data-driven and dynamic: the future of e-commerce delivery pricing

Gary Carroll

Board Member

Ukrposhta

Adam Tomczak

Group Head of Delivery Sales

Allegro

Pink stage - Marketplaces

14.00 - 14.30

Fireside chat

Marketplace evolution: perspectives from key players

Alison Dawson

UK Head of Shipping

eBay

Neil McLauchlan

Payment & Delivery Consultant @ Gumtree

Gumtree

Ruby Lunn

Marketing and Sales Manager

Ifndautoparts

Dovilė Riškutė

Director of Product, Shipping Network

Vinted

Pink stage - C2C & recommerce

14.50 - 15.10

Fireside chat

Responding to surging C2C: strategic priorities and innovative solutions

Elke Segers

EVP Transformation, Strategy and Performance Cross-Border

Landmark Global

Dovilė Riškutė

Director of Product, Shipping Network

Vinted

Blue stage - Workforce optimisation

14.00 - 14.20

Keynote

Reinvigorating the delivery workforce: a fresh perspective

Amit Somani

Head of EU Transportation & Delivery and Global Middle Network

Wayfair

14.20 - 14.40

Keynote

TBC

Phil Sambrook

Transport & Logistics Vertical Strategy Lead - EMEA

Zebra Technologies

14.40 - 15.00

Case study

Generation Logistics | Unlocking the next generation of logistics talent

Bethany Windsor

Programme Director

Generation Logistics

Meetings Programme: 1-2-1 meetings lounge

13.30 - 15.10

Connect: Strategic 1-to-1 Meetings

Make the most of your time onsite with Connect – a personalised matchmaking programme open to all attendees at no extra cost.

Simply indicate who you’d like to meet based on role, company, and interests, and Connect builds your schedule of high-impact meetings designed to spark valuable conversations and partnerships.

The sign-up process launches in July, with matching beginning 4 weeks before the event. Extended networking breaks and a dedicated afternoon session give you ample time to connect.

Find out more on the website.

Slot 4.1 13:30-13:50
Slot 4.2 13:50-14:10
Slot 4.3 14:10-14:30
Slot 4.4 14:30-14:50
Slot 4.5 14:50-15:10

Session 8: Consolidation and collaboration

15.10 - 15.30

Keynote

A consolidating market? What might the future of e-commerce delivery look like?

Dominic Hill

SVP Operations

Gelato

15.30 - 16.00

Panel discussion

The changing structure of the e-commerce delivery market

Dominic Hill

SVP Operations

Gelato

Kevin Savage

Chief Commercial Officer

Delivery Mates