8 October | Day 1
PINK STAGE
The future of e-commerce delivery
Understanding customers’ priorities | Driving customer loyalty through exceptional returns | How posts can compete in a parcels-first world | The future of e-commerce and what it means for delivery
Networking
During this session, all attendees will be focussed on meetings, so take full advantage of our AI-powered event app to forge meaningful connections.
PINK STAGE
Out-of-home strategy
Navigating emerging challenges in OOH | The next generation of lockers | Assessing strategic priorities
BLUE STAGE
Retailer-carrier partnerships
Moving beyond the transactional retailer-carrier relationship | Overcoming data incompatibility within the delivery ecosystem | Working together to build consumer loyalty
PINK STAGE
Returns revolution
Assessing opportunities in data | Making returns profitable | Adapting to the shifting landscape of e-commerce returns
BLUE STAGE
Fleet evolution
Defining the end game and the path ahead | Capturing the benefits of advanced fleet tracking technology
In search of efficiency gains
Reaching new levels of efficiency
PINK STAGE
Smart sustainability
Optimising the win-win scenarios | Unlocking last mile sustainability gains through smart modelling | Aligning customer choices with delivery efficiency
BLUE STAGE
Innovation showcase
Supercharging delivery innovation
THE OFFICIAL AFTER-PARTY
9 October | Day 2
PINK STAGE
Taking digitalisation to the next stage
Digital-first thinking – making the leap | Embracing smart e-commerce delivery | Laying the IT and data foundations | Defining your AI strategy
Networking
During this session, all attendees will be focussed on meetings, so take full advantage of our AI-powered event app to forge meaningful connections.
PINK STAGE
Out-of-home technology
The value of locker management systems | Leveraging new technology
BLUE STAGE
Delivery at speed
Speed at what cost? Striking the right balance | Enabling ultrafast delivery
Delivery pricing strategies
The future of e-commerce delivery pricing
PINK STAGE
C2C & recommerce
Strategic priorities and innovative solutions | Simplifying C2C delivery processes |
Marketplaces
Marketplace evolution: perspectives from key players
BLUE STAGE
Workforce optimisation
A fresh perspective | Enhancing delivery driver performance through smart technology | Unlocking the next generation of logistics talent
PINK STAGE