Agenda | Leaders in Logistics Summit

2026 agenda

Leaders in Logistics Startup of the Year Award Evening

17.00 - 17.05

Startup session welcome

Bernhard Bukovc

Founder

Postal Innovation Platform

17.05 - 18.05

Startup pitches

Hear from LogiBot, k2.mobility, Senvo, Osmosis AI, Fastport and more.

18.05 - 19.00

Panel discussion

Bernhard Bukovc

Founder

Postal Innovation Platform

Christian Østergaard

Lead Visionary - Senior Group Strategist IT - Production/IoT/AI

PostNord

Jesper Bang-Olsen

Head of Venture Development

Beam

Sophie Desier-Biehler

Head of Europe

La Poste

Michael Andrae

Head of Innovation

Österreichische Post

Matthias Schanze

General Partner

Rethink Ventures

Session 1: The future of e-commerce logistics

09.05 - 09.15

Welcome and chair’s opening address

Richard Lim

Chief Executive Officer

Retail Economics

09.15 - 09.30

Keynote

M&A in supply chain, AI, and automation - signals for 2026

Okan Inaltay

Managing Director, Head of AI and Software

ComCap

09.30 - 09.50

Keynote

Final Mile – finally solved?

Dr. Karl Pfaff

Chief Executive Officer

GLS Group

09.50 - 10.10

Keynote

From click to doorstep: driving loyalty at every touchpoint

Brody Buhler

Chief Executive Officer

Escher Group

10.10 - 10.25

Keynote

Transforming the traditional postal operator

Chris Peeters

Group Chief Executive Officer

bnode

10.25 - 10.45

Keynote

The Transformation Mandate: When Data Becomes the Delivery

Maarten Ree

Managing Director Operations Technology

FedEx Express

Rusty Redecker

Vice President Sales - Global Logistics

Avery Dennison

10.45 - 11.15

Leaders' forum

Navigating complexity, volatility and change: the strategic priorities

Responding to geopolitical disruption: how can resilience be increased?
Soaring social commerce: how is it reshaping supply chain and fulfilment models?
Continued Chinese parcel volume growth: strategic opportunity or threat?
Increasing complexity: what are the drivers and how can they best be addressed?
How are consumer attitudes to convenience changing and when is the complexity of choice worth it?
Worker shortages: from streamlined workflows to humanoids, how can service standards be upheld?
The AI revolution: which parts of e-commerce logistics will be transformed the most, and how?
The LSP landscape: from consolidation to disruption, what will change in the medium and long term?

Karsten Schwarz

Chief Executive Officer

DPD Germany

Nils Thiesen

Chief Commercial Officer - Overland Transport

Rhenus

Meagan Fitzsimmons

Chief Compliance and ESG Officer

GXO Logistics

Severin Bredahl-Banovic

VP Sales Solutions Architecture

HERE Technologies

Pink stage - Warehouse optimisation

12.00 - 12.20

Keynote

Mastering warehouse and network design with AI

Andrew Sheremetyev

Director of Smart Logistics

Zalando

12.20 - 12.40

Fireside chat

The Safety–Productivity Trade-Off: Fact, Fiction, or Excuse?

James Wyatt

Channel Sales Manager, Europe & Middle East

Powerfleet

René de Koster

Emeritus Professor of Logistics and Operations Management

Rotterdam School of Management, Erasmus University

12.40 - 13.15

Panel discussion

Mastering growing complexity in warehousing and fulfilment

On-demand, shared, outsourced: how are new warehousing models creating greater flexibility?
Multi-client vs proprietary warehousing: evaluating the pros and cons
Simplifying multi-channel fulfilment: which technologies and layout strategies can help?
Navigating peaks and troughs: how can scalability most effectively be achieved?
Handling SKUs of differing velocities: how can this complexity be overcome?
From automation to analytics: where is tech proving most effective in transforming warehousing?
Broadening warehouse function: how can activities from assembly to returns best be integrated?
What will best practice warehousing look like in five years’ time?

Clare Bottle

Chief Executive Officer

UK Warehousing Association

Simoni Stathatou

Head of Product Development Europe

A.P. Moller – Maersk

Thomas Vermersch

Global Head FMCG Customers & Benelux Development Head

FM Logistic

Blue stage - Smart sustainability

12.00 - 12.20

Keynote

Meagan Fitzsimmons

Chief Compliance and ESG Officer

GXO Logistics

12.20 - 12.40

Keynote

Smart sustainability: moving the dial with data analytics

12.40 - 13.15

Panel discussion

Marrying sustainability with efficiency: maximising the win-win scenarios

Smart route optimisation from first to last mile: how can its effect be maximised?
How can failed delivery rates be minimised? How can OOH help?
Shared infrastructure: how can it drive efficiency and market access as well as cutting emissions?
From order consolidation to backhauling: what strategies help optimise fill rates?
Right-sized packaging: how can excess space around items be minimised?
Consumer-friendly sustainable packaging: the next frontier of e-commerce logistics efficiency?
From cargo bikes to eHGVs: when will green fleet become both efficient and cost-effective?
Maximising the modal mix: how can freight modes best be blended for efficiency, speed and sustainability?
Meeting emissions targets: how close can win-win scenarios go? What more can be done?

Karin Enzlin

Head of Sustainability Belgium

bnode

Karen Leppard

Director, ESG

GXO Logistics

Luke Lloyd

Head of Markets and Sustainability

International Post Corporation

Andrea Condotta

Public Affairs, Sustainability & Innovation Director, GRUBER Logistics and Vice chair, ALICE

GRUBER Logistics

Green stage - Delivery CX

12.00 - 12.15

Keynote

From Universal Service to Universal Access: Royal Mail’s Next Chapter

Mike Richmond

Managing Director, Consumer

Royal Mail

12.20 - 12.40

Keynote

Cracking the Code on OOH Volume: Data-Driven Lessons from 3,000 Retailers

Amanda Martinez

Carrier Partner Director

HubBox

12.50 - 13.15

Panel discussion

Customer expectation vs operational reality: bridging the gap

Speed, choice, visibility: how are consumer expectations changing?
Nudging customers to choose the economical delivery option: what levers can retailers and carriers pull?
From order prediction to real-time re-routing: how can predictive analytics help meet expectations?
Providing personalised and flexible delivery without hitting efficiency: how can technology help?
How can retailers and LSPs ensure customers receive consistently accurate delivery information?
Creating easy and engaging CX: what are the key success factors?
To what extent are live-tracking and frequent updates necessary or cost-effective?
Performing during peaks: how can delivery standards be maintained?
Anticipating future expectations: how will consumer demand evolve and how should the industry prepare?

Sanae Murschel

Vice President, International Sales

La Poste Colissimo

Oliwia Guziel

Head of E-commerce Logistics

Decathlon Czech Republic

Kieran McGough

Associate Director, Supply Chain Development

JD Sports

Alexander Van Schie

Director of Group Strategy

PostNL

Workshop stage - Scaling up AI beyond the pilot stage

Open workshop

Few piloted AI use cases make it through to mainstream deployment. This track record can be daunting and put off many would-be innovators. When executed correctly, though, AI pilots can revolutionise logistics companies’ operations and generate immense value. In this interactive workshop, attendees will discuss how AI pilots can become more successful, more often.

12.05 - 12.10

Welcome and introductions

Bart Coppelmans

Director Global Industry Solutions

HERE Technologies

12.10 - 12.25

Presentation

From ideation to integration: the AI deployment playbook

Cosimo Birtolo

Head of Artificial Intelligence Hub

Poste Italiane

12.25 - 13.05

Moderated discussion

Successfully taking AI from use case to deployment

The following topics will be discussed between attendees in breakout groups:

Learning from previous mistakes: what key insights can be gained from failed pilots?
Ensuring integration with systems and users: what are the main considerations?
Feeding the machine: how can source documentation formatting be optimised?
Monitor, iterate, invest: how can AI pilots be most efficiently managed without exceeding budget?
How can AI deployments be equipped to grow with the next wave of innovation?

Pink stage - Cross-border logistics

14.30 - 14.50

Keynote

Reacting to rapid changes in the cross-border market

Elke Segers

EVP Transformation, Strategy and Performance Cross-Border

Landmark Global

14.50 - 15.10

Navigating new levels of cross-border complexity

15.10 - 15.55

Panel discussion

Speed vs cost vs compliance: solving the cross-border conundrum

From tariffs to geopolitical risk to marketplace growth: what are the main drivers of change?
Trends in global supply chain redesign: what practices are emerging; what might the impact be?
De minimis reform in the US and EU: what might this mean for cross-border routes and volumes?
The EU ICS2 compliance challenge: how can associated costs and delays be reduced and pitfalls avoided?
Cross-border returns: what more can be done to reduce complexity and master duty drawback?
Improving cross-border visibility: how can the barriers be overcome and how soon?
Seamless cross-border logistics: is this a pipe dream or could AI ultimately make it a reality?

Jean-Paul Forceville

Director of International and European Relations

La Poste

Wim van de Sande

Director, Procurement and Business Development

PostNL

Grzegorz Szaton

Director, Group Delivery Operations

Allegro

Caroline Chester

Principal Associate

Shoosmiths

Blue Stage - Workforce

14.30 - 14.50

Keynote

New skills for a new era: building a digital-ready workforce

Alexandra Weth

Head of Team Transformation & Employee Development

Swiss Post

14.50 - 15.10

Keynote

From depot to doorbell: assisting workers every step of the way

Rohit Ghan

Segment Head Travel & Logistics

Tata Consultancy Services

15.10 - 15.50

Panel discussion

Working smarter: adapting operations for leaner teams

From low-value to high-impact tasks: how can workflows be redesigned to maximise worker efficiency?
What metrics are most useful in assessing worker performance in technologically-assisted operations?
From role allocation to performance review: how can data analytics unlock new levels of productivity?
Tackling growing wage pressure: what blend of human capability and automation makes financial sense?
Cobots, wearables, Pick to Light: which worker assistance technologies drive productivity most?
Solving driver shortages with AVs: how far off is widespread rollout?
Scaling without hiring: how can operations be built for future growth without employing additional staff?

Natalia Navin

Group Chief People Officer

Pos Malaysia

Jesper Bang-Olsen

Head of Venture Development

Beam

Green stage - Out-of-home delivery

14.30 - 14.45

Keynote

Building the OOH ecosystem of the future

Harm Schokker

Deputy Director Retail BeNeLux (Head of Parcel Lockers and Strategy & Development)

PostNL

14.45 - 15.05

Keynote

Developing the OOH infrastructure in the UK

Gary Winter

External Consultant

Bloq.it

Daniel Starkey

Head of Business

Bloq.it

15.05 - 15.20

Keynote

Beyond Convenience: The Data-Driven Rise of Out of Home Delivery

Henning Gaudszuhn

VP Out-of-Home and Returns Business

DHL eCommerce

15.20 - 15.40

Keynote

From delivery to circulation: why returns and the countryside will reshape last mile logistics

Juan Lozano

Chief Executive Officer

kernTerminal

Mirko Woetzel

Chief Growth Officer

kernTerminal

15.40 - 15.55

Keynote

Redefining city logistics: the bbox boutique story

Laurens Himpe

Chief Automated Parcel Officer

bnode

15.55 - 16.15

Panel discussion

Maintaining momentum: driving the next stage of OOH growth

From novelty to routine: what can carriers and retailers do to turn occasional OOH users into regulars?
Increasing rural OOH uptake: how can placement strategies be adapted to serve dispersed populations?
Last mile delivery, first mile return: how can reverse logistics better be built into OOH network strategy?
Enhancing hardware and app interfaces: what features are proving most effective?
Towards the multi-service locker: what will be the fate of the PUDO as locker functionality increases?
When will we see greater locker standardisation regulation? What form will it take?
How many players can the market sustain? Will see consolidation, new entrants or both?
The locker crystal ball: what will parcel lockers look like in 2050?

Laurens Himpe

Chief Automated Parcel Officer

bnode

Hervé Crochet

Group Head of Sales

Geopost

Workshop stage - Optimised route planning

Open Workshop

Route optimisation and SLA optimisation, two components of the overall delivery journey optimisation: your promise to customers might be the biggest profitability killer in your operations.

Here we will discuss SLAs and how they are often the biggest bottleneck in delivery operations. A more dynamic and flexible approach might be the game changer you were looking for.

Hosted by FarEye

14.45 - 14.50

Welcome and introductions

Luca Krueger

Senior Director of EMEA Growth

FarEye

14.50 - 15.00

Presentation

Towards routing perfection

Sebastien Bleser

Vice President Supply Chain

Autodoc

15.00 - 15.35

Moderated discussion

Breaking the promise: why “Always on Time” might be costing you a fortune

The following topics will be discussed between attendees in breakout groups:

Your delivery promise might be the biggest profitability killer in your operations – is the SLA model fundamentally broken, or just badly implemented?

How much revenue are operators leaving on the table by optimising routes around rigid promises rather than rethinking the promises themselves?

What would a more dynamic, flexible SLA model look like in practice, and what would it take to sell that to commercial teams?

Where does operational flexibility sit in your network today – is it designed in or is it unplanned slack?

Luca Krueger

Senior Director of EMEA Growth

FarEye

Green stage - Reverse logistics

16.25 - 16.45

Keynote

Resell, refurbish, recycle: maximising the value of returned goods

Leslie Rubio Olvera

Director of Product Development

DHL Supply Chain

16.45 - 17.05

Keynote

Reinventing Customer Returns, The Power of Smart Lockers

This keynote will explore the challenges of today’s returns process and conclude with a forward-looking solution: smart parcel lockers. Join Parcel Pending by Quadient to learn how embracing this game-changing technology can redefine the returns experience for everyone.

Corinne Gonin

International Business Development Director – Lockers

Parcel Pending by Quadient

17.05 - 17.30

Fireside chat

Reimagining returns: optimising for competitive advantage

Transforming consumer behaviour without affecting loyalty: what levers can LSPs and retailers pull?
From virtual try-on to accurate sizing: what can retailers do pre-purchase to reduce return rates?
Tackling returns abuse and fraud: what deterrents and detection strategies are most effective?
Unlocking returns data value: how can it be leveraged to enhance reverse logistics efficiency?
Benchmarking, forecasting, routing: where is AI transforming reverse logistics?
Cross-border returns: how can stakeholders work together to overcome the complexity?
Integrating forward and reverse logistics: how can they be better coordinated?
Repair and re-commerce: when is it profitable and to what extent will this trend gain momentum?

Rebecca Hope

Head of Key Accounts

Royal Mail

Ole Kulinski

Director Transport Management

Arvato

Workshop stage - The Marketplace Logistics Forum

Open workshop

Open workshop

E-commerce marketplaces face a unique set of logistical challenges because of the complexity and fragmentation that comes from orchestrating thousands of stakeholders.

This interactive workshop will unite marketplace logistics leaders to solve the most pressing issues they experience today.

16.30 - 16.35

Welcome and introductions

Julie Coxhill

Director of Business Development

Parcel2Go.com

16.35 - 17.15

Moderated discussion

Simplifying carrier orchestration: strategies for scalable success

The following topics will be discussed between attendees in breakout groups:

Getting the carrier mix right: what are the key priorities?
Enforcing SLAs without alienating sellers and carriers: where does the right balance lie?
Routing promises with precision: how can the correct carrier match be made every time?
Failover without friction: what trigger thresholds and switching protocols work best?
Overcoming compensation complexity: how can reimbursement processes be streamlined?

17.20 - 18.00

Marketplace Drinks

Green stage - Digital transformation

09.20 - 09.25

Welcome and chair's opening remarks

Bernhard Bukovc

Founder

Postal Innovation Platform

09.25 - 09.35

Keynote

Announcement of the Space for Logistics and Resilient Infrastructure Task Force

Rita Rinaldo

Head of Projects and Studies Implementation Division

European Space Agency

Fernando Liesa

Secretary General

ALICE

Francois Regis Le Tourneau

Vice President Corporate Responsibility, L’Oréal For the Future, L'Oréal and Chair, ALICE

L’Oreal

09.35 - 09.55

Keynote

Simon Lemmen

Chief of Customer Service & Strategy and incoming CIO Post & Parcel Germany

Deutsche Post DHL Group

09.55 - 10.15

Keynote

Hannes Rosskopf

Senior Sales Specialist

Blue Yonder

10.15 - 10.30

Keynote

Digital-first e-commerce logistics: what does best practice look like?

Helge Bruns

Managing Director

FIEGE

10.30 - 10.50

Keynote

Next-generation forecasting: the power of AI

10.50 - 11.20

Leaders' forum

Taking digitalisation to the next stage

Defining the end goal: what now constitutes digital maturity in logistics?
Strategic sequencing: how should modernisation initiatives be prioritised to maximise returns?
The AI revolution: which current use cases and future applications will be most transformative?
Achieving data maturity: what are the data management, processing and open data pre-requisites?
Overcoming data silos: what now seems the best solution in light of technological advances?
Cloud strategy: what are the pros and cons of a hybrid vs a multi-cloud approach?
Increasing agility: how great a role do microservices and low-code, no-code have to play?
Minimising the risk: how can effective migration, change management and cyber security be ensured?

Andreas Thöni

EVP Group Strategy, Digital & Innovation

Österreichische Post

Andre Gagnon Esteves

Head of Product Transformation

CTT – Correios de Portugal

Nigel Rouch

Senior Vice president of Technology Europe

XPO Logistics

Han Hendriks

Senior Development Manager EMEA

Geotab

Workshop stage - Navigating USO reform

Open workshop

As mail volumes continue to drop, service obligation reform is unavoidable. Many countries are already in the process of adjusting or abolishing the USO, with more set to follow suit. How do postal operators navigate a new, post-USO world? In this interactive workshop, attendees will discuss what the implications of USO reform are and how posts can succeed in a parcel-first future.

09.30 - 09.35

Welcome and introductions

09.35 - 09.50

Presentation

Evolving with mail service obligation changes

Marion Brouwer

Director Strategy Mail

PostNL

09.45 - 10.25

Moderated discussion

Charting the future of the postal service in a post-USO world

The following topics will be discussed between attendees in breakout groups:

Should universal service obligations be removed, adjusted or retained? What level of obligation would be most economic for posts?
Repurposing unused assets: how can redundant mail infrastructure be best used for new operations?
Reskilling for a parcel-first world: what new competencies will be required of postal employees in the future?
Accessing new revenue streams: which non-mail delivery services offer the greatest growth potential for posts?
Maintaining public relevance: how can posts retain their important civic role and reputation after USO rollback?

Pink stage - Retailer-LSP relationships

11.55 - 12.15

Keynote

In-house logistics, outsourced or a blend? Getting the balance right

Isaac Arevalo

Director of Supply Chain EMEA

AG1

12.15 - 12.35

Keynote

Increasing revenue by successfully building e-commerce export tools

Julia Pavlenko

Director of International Operations

Ukrposhta

12.35 - 13.05

Panel discussion

Defining the ingredients of a successful logistics partnership

From operational cost to strategic partner: how are LSPs’ relationships with retailers changing and why?
The scope of third-party logistics: where can and should it be expanded?
From data to flexibility: what defines effective collaboration?
What data can and should retailers and LSPs share and how?
Delivering a seamless experience to the end consumer: how can continuity be ensured?
Accessing new markets: how can retailer-LSP partnerships enable commercial expansion for both parties?
Shared risk and reward: which partnership models work best under which circumstances?
How might innovative business models and technologies reshape the retailer-LSP relationship in the next five years?

Abbas Tolouee

Strategy Director

Arvato

Darren Hall

Logistics Director

B&Q

Green stage - Overcoming urban delivery challenges

11.55 - 12.15

Keynote

Achieving zero-emission deliveries in a metropolis

Karin Enzlin

Head of Sustainability Belgium

bnode

Prof. Koen Mommens

Professor Sustainable Logistics

VUB Mobilise

Keynote

Accessibility: Urban delivery's reality check

Klemen Pavačič

Product Manager

Direct4.me

12.35 - 12.50

Keynote

Supercharging urban logistics through innovation

Johan Leveque

Head of R&D, La Poste and Chair of Urban Logistics, ALICE

La Poste

12.50 - 13.10

Keynote

Last Mile Intelligence™: turning complexity into clarity

Simon Seeger

Managing Director

Bettermile

Workshop stage - Responding to the eFTI

Open workshop

EU freight documentation is going digital – how should logistics companies prepare? Ahead of the system going live in July 2027, companies need to get their digital operations in order or risk repercussions. Authorities claim the eFTI will reduce administrative burdens in the long run, but how can the immediate compliance requirements best be managed? Join this interactive workshop to find out.

11.55 - 12.05

Welcome and introductions

Fernando Liesa

Secretary General

ALICE

12.05 - 12.25

Presentation

eFTI: ensuring a smooth e-transformation

Villu Varjas

Policy Officer

European Commission

12.25 - 12.55

Moderated discussion

Preparing for digital freight documentation: assessing the key priorities

The following topics will be discussed between attendees in breakout groups:

Understanding the eFTI rollout timeline: what is required of logistics companies, and when?
Data standardisation: what are the key priorities for preparing data for seamless exchange?
Ensuring interoperability of IT systems: how can logistics companies prepare?
What new digital infrastructure will be required for the eFTI and how can it be most effectively integrated?
How can logistics companies work with authorities to ensure full compliance?

bbox boutique visit - bbox boutique visit

13.20 - 14.10

Meet at registration for departure

The bbox boutiques reinvent the urban locker into a seamless and modern, experience-led retail destination. Designed to meet growing city demand, the concept blends logistics, accessibility, and innovation to create smarter last-mile solutions. Join bpost for an exclusive tour of the next generation of lockers. Places on the tour are limited so please book your visit here.

13:20 – Meet at registration area

13:25 – Bus departs

14:10 – Bus returns to The EGG

Pink stage - Fulfilment

14.20 - 14.40

Keynote

Driving seamless customer experience through smarter fulfilment 

Tom Killeen

Chief Operating Officer

THG Brands

14.40 - 15.20

Panel discussion

The future of fulfilment: overcoming operational complexity and demand fluctuations

Preparing for volume volatility: what does an optimised scenario modelling strategy look like?
Managing omnichannel complexity: what inventory management and SKU placement strategies are proving most effective?
Dealing with high-velocity SKUs at higher volume: how can continued efficiency and accuracy be ensured?
Handling increasing volumes with the same number of staff: where is technology helping increase picking and packing accuracy and output?
Integrating returns management: what process and layout strategies help minimise the disruption of reverse logistics in fulfilment centres?
Inserts, custom packaging, increased box size options: how can the additional complexity of customised packing be minimised?
Decentralised fulfilment: how can the flexibility of micro-fulfilment hubs and dark stores be balanced with additional rental and middle mile costs?
A changing competitive landscape: what is the impact of retailers and postal services moving into the fulfilment space?

Rob Conijn

Director Global Projects Distribution & Logistics

Herbalife

Martin Seidel

Senior Director, Partner Ecosystem Management & eCommerce Data Analytics

DHL Supply Chain

Petra Dobrocka

Co-Founder and Chief Commercial Officer

byrd

Claire Prance

Commercial Director Fulfilment

Uniserve

Green stage - Optimising the last mile

14.20 - 14.40

Keynote

Building the Deliveroo of fashion

Simone Oloman

Co Founder and CEO

Need It For Tonight

14.40 - 15.00

Keynote

RO-AI: The first optimisation expert that speaks your language

An de Wispelaere

Chief Innovation Officer

PTV Logistics

15.00 - 15.30

Panel discussion

Piecing together the delivery efficiency puzzle

Responding to shifting consumer preferences: how can the rise of OOH and demand for convenience be built into delivery network strategy?
Mastering the fleet mix: what does an optimised blend of bikes, vans and EVs look like? When will robots and drones become meaningful options?
Demand forecasting and network modelling: how are predictive analytics enhancing delivery planning models?
Vehicle loading optimisation: what technologies, innovations and strategies are proving most effective?
From fixed to fluid routing: how can dynamic route planning and flexible zoning unlock new levels of efficiency?
Achieving real-time visibility: which technologies and systems can help?
Handhelds, responsive navigation, POD capture: how can technology help optimise delivery driver performance?
Integrating delivery and collection: how can delivery operations and infrastructure be adapted to better incorporate returns?
Automated, intelligent, dynamic: what will an efficient delivery network look like in 2030?

Sven Kukemelk

Chief Commercial Officer

Omniva

Gregor Hueber

VP Business Development International

Österreichische Post

Themistoklis Meletiou

Director of Distribution Operations

Kotsovolos

Dr Yanying Li

Head of Programs and Knowledge Management

ALICE

Session 8: Resilience

15.35 - 15.50

Keynote

Balancing the resilience, connectivity and decarbonisation of supply chains

Prof. Alan McKinnon

Emeritus Professor of Logistics

Kühne Logistics University

15.50 - 16.05

Keynote

More robust logistics: the physical internet

Eric Ballot

Professor

MINES ParisTech

16.05 - 16.20

Keynote

Innovation that scales: from idea to industry progress

Fernando Liesa

Secretary General

ALICE

Leaders in Logistics Startup of the Year Award Evening

17.00 - 17.05

Startup session welcome

Bernhard Bukovc

Founder

Postal Innovation Platform

17.05 - 18.05

Startup pitches

Hear from LogiBot, k2.mobility, Senvo, Osmosis AI, Fastport and more.

18.05 - 19.00

Panel discussion

Bernhard Bukovc

Founder

Postal Innovation Platform

Christian Østergaard

Lead Visionary - Senior Group Strategist IT - Production/IoT/AI

PostNord

Jesper Bang-Olsen

Head of Venture Development

Beam

Sophie Desier-Biehler

Head of Europe

La Poste

Michael Andrae

Head of Innovation

Österreichische Post

Matthias Schanze

General Partner

Rethink Ventures

Session 1: The future of e-commerce logistics

09.05 - 09.15

Welcome and chair’s opening address

Richard Lim

Chief Executive Officer

Retail Economics

09.15 - 09.30

Keynote

M&A in supply chain, AI, and automation - signals for 2026

Okan Inaltay

Managing Director, Head of AI and Software

ComCap

09.30 - 09.50

Keynote

Final Mile – finally solved?

Dr. Karl Pfaff

Chief Executive Officer

GLS Group

09.50 - 10.10

Keynote

From click to doorstep: driving loyalty at every touchpoint

Brody Buhler

Chief Executive Officer

Escher Group

10.10 - 10.25

Keynote

Transforming the traditional postal operator

Chris Peeters

Group Chief Executive Officer

bnode

10.25 - 10.45

Keynote

The Transformation Mandate: When Data Becomes the Delivery

Maarten Ree

Managing Director Operations Technology

FedEx Express

Rusty Redecker

Vice President Sales - Global Logistics

Avery Dennison

10.45 - 11.15

Leaders' forum

Navigating complexity, volatility and change: the strategic priorities

Responding to geopolitical disruption: how can resilience be increased?
Soaring social commerce: how is it reshaping supply chain and fulfilment models?
Continued Chinese parcel volume growth: strategic opportunity or threat?
Increasing complexity: what are the drivers and how can they best be addressed?
How are consumer attitudes to convenience changing and when is the complexity of choice worth it?
Worker shortages: from streamlined workflows to humanoids, how can service standards be upheld?
The AI revolution: which parts of e-commerce logistics will be transformed the most, and how?
The LSP landscape: from consolidation to disruption, what will change in the medium and long term?

Karsten Schwarz

Chief Executive Officer

DPD Germany

Nils Thiesen

Chief Commercial Officer - Overland Transport

Rhenus

Meagan Fitzsimmons

Chief Compliance and ESG Officer

GXO Logistics

Severin Bredahl-Banovic

VP Sales Solutions Architecture

HERE Technologies

Pink stage - Warehouse optimisation

12.00 - 12.20

Keynote

Mastering warehouse and network design with AI

Andrew Sheremetyev

Director of Smart Logistics

Zalando

12.20 - 12.40

Fireside chat

The Safety–Productivity Trade-Off: Fact, Fiction, or Excuse?

James Wyatt

Channel Sales Manager, Europe & Middle East

Powerfleet

René de Koster

Emeritus Professor of Logistics and Operations Management

Rotterdam School of Management, Erasmus University

12.40 - 13.15

Panel discussion

Mastering growing complexity in warehousing and fulfilment

On-demand, shared, outsourced: how are new warehousing models creating greater flexibility?
Multi-client vs proprietary warehousing: evaluating the pros and cons
Simplifying multi-channel fulfilment: which technologies and layout strategies can help?
Navigating peaks and troughs: how can scalability most effectively be achieved?
Handling SKUs of differing velocities: how can this complexity be overcome?
From automation to analytics: where is tech proving most effective in transforming warehousing?
Broadening warehouse function: how can activities from assembly to returns best be integrated?
What will best practice warehousing look like in five years’ time?

Clare Bottle

Chief Executive Officer

UK Warehousing Association

Simoni Stathatou

Head of Product Development Europe

A.P. Moller – Maersk

Thomas Vermersch

Global Head FMCG Customers & Benelux Development Head

FM Logistic

Blue stage - Smart sustainability

12.00 - 12.20

Keynote

Meagan Fitzsimmons

Chief Compliance and ESG Officer

GXO Logistics

12.20 - 12.40

Keynote

Smart sustainability: moving the dial with data analytics

12.40 - 13.15

Panel discussion

Marrying sustainability with efficiency: maximising the win-win scenarios

Smart route optimisation from first to last mile: how can its effect be maximised?
How can failed delivery rates be minimised? How can OOH help?
Shared infrastructure: how can it drive efficiency and market access as well as cutting emissions?
From order consolidation to backhauling: what strategies help optimise fill rates?
Right-sized packaging: how can excess space around items be minimised?
Consumer-friendly sustainable packaging: the next frontier of e-commerce logistics efficiency?
From cargo bikes to eHGVs: when will green fleet become both efficient and cost-effective?
Maximising the modal mix: how can freight modes best be blended for efficiency, speed and sustainability?
Meeting emissions targets: how close can win-win scenarios go? What more can be done?

Karin Enzlin

Head of Sustainability Belgium

bnode

Karen Leppard

Director, ESG

GXO Logistics

Luke Lloyd

Head of Markets and Sustainability

International Post Corporation

Andrea Condotta

Public Affairs, Sustainability & Innovation Director, GRUBER Logistics and Vice chair, ALICE

GRUBER Logistics

Green stage - Delivery CX

12.00 - 12.15

Keynote

From Universal Service to Universal Access: Royal Mail’s Next Chapter

Mike Richmond

Managing Director, Consumer

Royal Mail

12.20 - 12.40

Keynote

Cracking the Code on OOH Volume: Data-Driven Lessons from 3,000 Retailers

Amanda Martinez

Carrier Partner Director

HubBox

12.50 - 13.15

Panel discussion

Customer expectation vs operational reality: bridging the gap

Speed, choice, visibility: how are consumer expectations changing?
Nudging customers to choose the economical delivery option: what levers can retailers and carriers pull?
From order prediction to real-time re-routing: how can predictive analytics help meet expectations?
Providing personalised and flexible delivery without hitting efficiency: how can technology help?
How can retailers and LSPs ensure customers receive consistently accurate delivery information?
Creating easy and engaging CX: what are the key success factors?
To what extent are live-tracking and frequent updates necessary or cost-effective?
Performing during peaks: how can delivery standards be maintained?
Anticipating future expectations: how will consumer demand evolve and how should the industry prepare?

Sanae Murschel

Vice President, International Sales

La Poste Colissimo

Oliwia Guziel

Head of E-commerce Logistics

Decathlon Czech Republic

Kieran McGough

Associate Director, Supply Chain Development

JD Sports

Alexander Van Schie

Director of Group Strategy

PostNL

Workshop stage - Scaling up AI beyond the pilot stage

Open workshop

12.05 - 12.10

Welcome and introductions

Bart Coppelmans

Director Global Industry Solutions

HERE Technologies

12.10 - 12.25

Presentation

From ideation to integration: the AI deployment playbook

Cosimo Birtolo

Head of Artificial Intelligence Hub

Poste Italiane

12.25 - 13.05

Moderated discussion

Successfully taking AI from use case to deployment

The following topics will be discussed between attendees in breakout groups:

Learning from previous mistakes: what key insights can be gained from failed pilots?
Ensuring integration with systems and users: what are the main considerations?
Feeding the machine: how can source documentation formatting be optimised?
Monitor, iterate, invest: how can AI pilots be most efficiently managed without exceeding budget?
How can AI deployments be equipped to grow with the next wave of innovation?

Pink stage - Cross-border logistics

14.30 - 14.50

Keynote

Reacting to rapid changes in the cross-border market

Elke Segers

EVP Transformation, Strategy and Performance Cross-Border

Landmark Global

14.50 - 15.10

Navigating new levels of cross-border complexity

15.10 - 15.55

Panel discussion

Speed vs cost vs compliance: solving the cross-border conundrum

From tariffs to geopolitical risk to marketplace growth: what are the main drivers of change?
Trends in global supply chain redesign: what practices are emerging; what might the impact be?
De minimis reform in the US and EU: what might this mean for cross-border routes and volumes?
The EU ICS2 compliance challenge: how can associated costs and delays be reduced and pitfalls avoided?
Cross-border returns: what more can be done to reduce complexity and master duty drawback?
Improving cross-border visibility: how can the barriers be overcome and how soon?
Seamless cross-border logistics: is this a pipe dream or could AI ultimately make it a reality?

Jean-Paul Forceville

Director of International and European Relations

La Poste

Wim van de Sande

Director, Procurement and Business Development

PostNL

Grzegorz Szaton

Director, Group Delivery Operations

Allegro

Caroline Chester

Principal Associate

Shoosmiths

Blue Stage - Workforce

14.30 - 14.50

Keynote

New skills for a new era: building a digital-ready workforce

Alexandra Weth

Head of Team Transformation & Employee Development

Swiss Post

14.50 - 15.10

Keynote

From depot to doorbell: assisting workers every step of the way

Rohit Ghan

Segment Head Travel & Logistics

Tata Consultancy Services

15.10 - 15.50

Panel discussion

Working smarter: adapting operations for leaner teams

From low-value to high-impact tasks: how can workflows be redesigned to maximise worker efficiency?
What metrics are most useful in assessing worker performance in technologically-assisted operations?
From role allocation to performance review: how can data analytics unlock new levels of productivity?
Tackling growing wage pressure: what blend of human capability and automation makes financial sense?
Cobots, wearables, Pick to Light: which worker assistance technologies drive productivity most?
Solving driver shortages with AVs: how far off is widespread rollout?
Scaling without hiring: how can operations be built for future growth without employing additional staff?

Natalia Navin

Group Chief People Officer

Pos Malaysia

Jesper Bang-Olsen

Head of Venture Development

Beam

Green stage - Out-of-home delivery

14.30 - 14.45

Keynote

Building the OOH ecosystem of the future

Harm Schokker

Deputy Director Retail BeNeLux (Head of Parcel Lockers and Strategy & Development)

PostNL

14.45 - 15.05

Keynote

Developing the OOH infrastructure in the UK

Gary Winter

External Consultant

Bloq.it

Daniel Starkey

Head of Business

Bloq.it

15.05 - 15.20

Keynote

Beyond Convenience: The Data-Driven Rise of Out of Home Delivery

Henning Gaudszuhn

VP Out-of-Home and Returns Business

DHL eCommerce

15.20 - 15.40

Keynote

From delivery to circulation: why returns and the countryside will reshape last mile logistics

Juan Lozano

Chief Executive Officer

kernTerminal

Mirko Woetzel

Chief Growth Officer

kernTerminal

15.40 - 15.55

Keynote

Redefining city logistics: the bbox boutique story

Laurens Himpe

Chief Automated Parcel Officer

bnode

15.55 - 16.15

Panel discussion

Maintaining momentum: driving the next stage of OOH growth

From novelty to routine: what can carriers and retailers do to turn occasional OOH users into regulars?
Increasing rural OOH uptake: how can placement strategies be adapted to serve dispersed populations?
Last mile delivery, first mile return: how can reverse logistics better be built into OOH network strategy?
Enhancing hardware and app interfaces: what features are proving most effective?
Towards the multi-service locker: what will be the fate of the PUDO as locker functionality increases?
When will we see greater locker standardisation regulation? What form will it take?
How many players can the market sustain? Will see consolidation, new entrants or both?
The locker crystal ball: what will parcel lockers look like in 2050?

Laurens Himpe

Chief Automated Parcel Officer

bnode

Hervé Crochet

Group Head of Sales

Geopost

Workshop stage - Optimised route planning

Open Workshop

Route optimisation and SLA optimisation, two components of the overall delivery journey optimisation: your promise to customers might be the biggest profitability killer in your operations.

Here we will discuss SLAs and how they are often the biggest bottleneck in delivery operations. A more dynamic and flexible approach might be the game changer you were looking for.

Hosted by FarEye

14.45 - 14.50

Welcome and introductions

Luca Krueger

Senior Director of EMEA Growth

FarEye

14.50 - 15.00

Presentation

Towards routing perfection

Sebastien Bleser

Vice President Supply Chain

Autodoc

15.00 - 15.35

Moderated discussion

Breaking the promise: why “Always on Time” might be costing you a fortune

The following topics will be discussed between attendees in breakout groups:

Your delivery promise might be the biggest profitability killer in your operations – is the SLA model fundamentally broken, or just badly implemented?

How much revenue are operators leaving on the table by optimising routes around rigid promises rather than rethinking the promises themselves?

What would a more dynamic, flexible SLA model look like in practice, and what would it take to sell that to commercial teams?

Where does operational flexibility sit in your network today – is it designed in or is it unplanned slack?

Luca Krueger

Senior Director of EMEA Growth

FarEye

Green stage - Reverse logistics

16.25 - 16.45

Keynote

Resell, refurbish, recycle: maximising the value of returned goods

Leslie Rubio Olvera

Director of Product Development

DHL Supply Chain

16.45 - 17.05

Keynote

Reinventing Customer Returns, The Power of Smart Lockers

Corinne Gonin

International Business Development Director – Lockers

Parcel Pending by Quadient

17.05 - 17.30

Fireside chat

Reimagining returns: optimising for competitive advantage

Transforming consumer behaviour without affecting loyalty: what levers can LSPs and retailers pull?
From virtual try-on to accurate sizing: what can retailers do pre-purchase to reduce return rates?
Tackling returns abuse and fraud: what deterrents and detection strategies are most effective?
Unlocking returns data value: how can it be leveraged to enhance reverse logistics efficiency?
Benchmarking, forecasting, routing: where is AI transforming reverse logistics?
Cross-border returns: how can stakeholders work together to overcome the complexity?
Integrating forward and reverse logistics: how can they be better coordinated?
Repair and re-commerce: when is it profitable and to what extent will this trend gain momentum?

Rebecca Hope

Head of Key Accounts

Royal Mail

Ole Kulinski

Director Transport Management

Arvato

Workshop stage - The Marketplace Logistics Forum

Open workshop

Open workshop

E-commerce marketplaces face a unique set of logistical challenges because of the complexity and fragmentation that comes from orchestrating thousands of stakeholders.

This interactive workshop will unite marketplace logistics leaders to solve the most pressing issues they experience today.

16.30 - 16.35

Welcome and introductions

Julie Coxhill

Director of Business Development

Parcel2Go.com

16.35 - 17.15

Moderated discussion

Simplifying carrier orchestration: strategies for scalable success

The following topics will be discussed between attendees in breakout groups:

Getting the carrier mix right: what are the key priorities?
Enforcing SLAs without alienating sellers and carriers: where does the right balance lie?
Routing promises with precision: how can the correct carrier match be made every time?
Failover without friction: what trigger thresholds and switching protocols work best?
Overcoming compensation complexity: how can reimbursement processes be streamlined?

17.20 - 18.00

Marketplace Drinks

Green stage - Digital transformation

09.20 - 09.25

Welcome and chair's opening remarks

Bernhard Bukovc

Founder

Postal Innovation Platform

09.25 - 09.35

Keynote

Announcement of the Space for Logistics and Resilient Infrastructure Task Force

Rita Rinaldo

Head of Projects and Studies Implementation Division

European Space Agency

Fernando Liesa

Secretary General

ALICE

Francois Regis Le Tourneau

Vice President Corporate Responsibility, L’Oréal For the Future, L'Oréal and Chair, ALICE

L’Oreal

09.35 - 09.55

Keynote

Simon Lemmen

Chief of Customer Service & Strategy and incoming CIO Post & Parcel Germany

Deutsche Post DHL Group

09.55 - 10.15

Keynote

Hannes Rosskopf

Senior Sales Specialist

Blue Yonder

10.15 - 10.30

Keynote

Digital-first e-commerce logistics: what does best practice look like?

Helge Bruns

Managing Director

FIEGE

10.30 - 10.50

Keynote

Next-generation forecasting: the power of AI

10.50 - 11.20

Leaders' forum

Taking digitalisation to the next stage

Defining the end goal: what now constitutes digital maturity in logistics?
Strategic sequencing: how should modernisation initiatives be prioritised to maximise returns?
The AI revolution: which current use cases and future applications will be most transformative?
Achieving data maturity: what are the data management, processing and open data pre-requisites?
Overcoming data silos: what now seems the best solution in light of technological advances?
Cloud strategy: what are the pros and cons of a hybrid vs a multi-cloud approach?
Increasing agility: how great a role do microservices and low-code, no-code have to play?
Minimising the risk: how can effective migration, change management and cyber security be ensured?

Andreas Thöni

EVP Group Strategy, Digital & Innovation

Österreichische Post

Andre Gagnon Esteves

Head of Product Transformation

CTT – Correios de Portugal

Nigel Rouch

Senior Vice president of Technology Europe

XPO Logistics

Han Hendriks

Senior Development Manager EMEA

Geotab

Workshop stage - Navigating USO reform

Open workshop

09.30 - 09.35

Welcome and introductions

09.35 - 09.50

Presentation

Evolving with mail service obligation changes

Marion Brouwer

Director Strategy Mail

PostNL

09.45 - 10.25

Moderated discussion

Charting the future of the postal service in a post-USO world

The following topics will be discussed between attendees in breakout groups:

Should universal service obligations be removed, adjusted or retained? What level of obligation would be most economic for posts?
Repurposing unused assets: how can redundant mail infrastructure be best used for new operations?
Reskilling for a parcel-first world: what new competencies will be required of postal employees in the future?
Accessing new revenue streams: which non-mail delivery services offer the greatest growth potential for posts?
Maintaining public relevance: how can posts retain their important civic role and reputation after USO rollback?

Pink stage - Retailer-LSP relationships

11.55 - 12.15

Keynote

In-house logistics, outsourced or a blend? Getting the balance right

Isaac Arevalo

Director of Supply Chain EMEA

AG1

12.15 - 12.35

Keynote

Increasing revenue by successfully building e-commerce export tools

Julia Pavlenko

Director of International Operations

Ukrposhta

12.35 - 13.05

Panel discussion

Defining the ingredients of a successful logistics partnership

From operational cost to strategic partner: how are LSPs’ relationships with retailers changing and why?
The scope of third-party logistics: where can and should it be expanded?
From data to flexibility: what defines effective collaboration?
What data can and should retailers and LSPs share and how?
Delivering a seamless experience to the end consumer: how can continuity be ensured?
Accessing new markets: how can retailer-LSP partnerships enable commercial expansion for both parties?
Shared risk and reward: which partnership models work best under which circumstances?
How might innovative business models and technologies reshape the retailer-LSP relationship in the next five years?

Abbas Tolouee

Strategy Director

Arvato

Darren Hall

Logistics Director

B&Q

Green stage - Overcoming urban delivery challenges

11.55 - 12.15

Keynote

Achieving zero-emission deliveries in a metropolis

Karin Enzlin

Head of Sustainability Belgium

bnode

Prof. Koen Mommens

Professor Sustainable Logistics

VUB Mobilise

Keynote

Accessibility: Urban delivery's reality check

Klemen Pavačič

Product Manager

Direct4.me

12.35 - 12.50

Keynote

Supercharging urban logistics through innovation

Johan Leveque

Head of R&D, La Poste and Chair of Urban Logistics, ALICE

La Poste

12.50 - 13.10

Keynote

Last Mile Intelligence™: turning complexity into clarity

Simon Seeger

Managing Director

Bettermile

Workshop stage - Responding to the eFTI

Open workshop

11.55 - 12.05

Welcome and introductions

Fernando Liesa

Secretary General

ALICE

12.05 - 12.25

Presentation

eFTI: ensuring a smooth e-transformation

Villu Varjas

Policy Officer

European Commission

12.25 - 12.55

Moderated discussion

Preparing for digital freight documentation: assessing the key priorities

The following topics will be discussed between attendees in breakout groups:

Understanding the eFTI rollout timeline: what is required of logistics companies, and when?
Data standardisation: what are the key priorities for preparing data for seamless exchange?
Ensuring interoperability of IT systems: how can logistics companies prepare?
What new digital infrastructure will be required for the eFTI and how can it be most effectively integrated?
How can logistics companies work with authorities to ensure full compliance?

bbox boutique visit - bbox boutique visit

13.20 - 14.10

Meet at registration for departure

13:20 – Meet at registration area

13:25 – Bus departs

14:10 – Bus returns to The EGG

Pink stage - Fulfilment

14.20 - 14.40

Keynote

Driving seamless customer experience through smarter fulfilment 

Tom Killeen

Chief Operating Officer

THG Brands

14.40 - 15.20

Panel discussion

The future of fulfilment: overcoming operational complexity and demand fluctuations

Preparing for volume volatility: what does an optimised scenario modelling strategy look like?
Managing omnichannel complexity: what inventory management and SKU placement strategies are proving most effective?
Dealing with high-velocity SKUs at higher volume: how can continued efficiency and accuracy be ensured?
Handling increasing volumes with the same number of staff: where is technology helping increase picking and packing accuracy and output?
Integrating returns management: what process and layout strategies help minimise the disruption of reverse logistics in fulfilment centres?
Inserts, custom packaging, increased box size options: how can the additional complexity of customised packing be minimised?
Decentralised fulfilment: how can the flexibility of micro-fulfilment hubs and dark stores be balanced with additional rental and middle mile costs?
A changing competitive landscape: what is the impact of retailers and postal services moving into the fulfilment space?

Rob Conijn

Director Global Projects Distribution & Logistics

Herbalife

Martin Seidel

Senior Director, Partner Ecosystem Management & eCommerce Data Analytics

DHL Supply Chain

Petra Dobrocka

Co-Founder and Chief Commercial Officer

byrd

Claire Prance

Commercial Director Fulfilment

Uniserve

Green stage - Optimising the last mile

14.20 - 14.40

Keynote

Building the Deliveroo of fashion

Simone Oloman

Co Founder and CEO

Need It For Tonight

14.40 - 15.00

Keynote

RO-AI: The first optimisation expert that speaks your language

An de Wispelaere

Chief Innovation Officer

PTV Logistics

15.00 - 15.30

Panel discussion

Piecing together the delivery efficiency puzzle

Responding to shifting consumer preferences: how can the rise of OOH and demand for convenience be built into delivery network strategy?
Mastering the fleet mix: what does an optimised blend of bikes, vans and EVs look like? When will robots and drones become meaningful options?
Demand forecasting and network modelling: how are predictive analytics enhancing delivery planning models?
Vehicle loading optimisation: what technologies, innovations and strategies are proving most effective?
From fixed to fluid routing: how can dynamic route planning and flexible zoning unlock new levels of efficiency?
Achieving real-time visibility: which technologies and systems can help?
Handhelds, responsive navigation, POD capture: how can technology help optimise delivery driver performance?
Integrating delivery and collection: how can delivery operations and infrastructure be adapted to better incorporate returns?
Automated, intelligent, dynamic: what will an efficient delivery network look like in 2030?

Sven Kukemelk

Chief Commercial Officer

Omniva

Gregor Hueber

VP Business Development International

Österreichische Post

Themistoklis Meletiou

Director of Distribution Operations

Kotsovolos

Dr Yanying Li

Head of Programs and Knowledge Management

ALICE

Session 8: Resilience

15.35 - 15.50

Keynote

Balancing the resilience, connectivity and decarbonisation of supply chains

Prof. Alan McKinnon

Emeritus Professor of Logistics

Kühne Logistics University

15.50 - 16.05

Keynote

More robust logistics: the physical internet

Eric Ballot

Professor

MINES ParisTech

16.05 - 16.20

Keynote

Innovation that scales: from idea to industry progress

Fernando Liesa

Secretary General

ALICE

Take a look at the hot topics coming up at Leaders in Logistics Summit 2026

17 March | Day 1

GREEN

The future of e-commerce logistics

Decoding the expectations of today’s e-commerce logistics customer | Driving customer loyalty at every touchpoint | Transforming the traditional postal operator | Resilient, reliable, data-driven: the modern logistics company | Minimising supply chain disruption: getting on the front foot | Navigating complexity, volatility and change: the strategic priorities

PINK STAGE

Warehouse optimisation

Warehousing 2.0: the playbook for success | Taking warehouse robotics to the next stage | Mastering growing complexity in warehousing

BLUE STAGE

Smart sustainability

Moving the dial with data analytics | Marrying sustainability with efficiency: maximising the win-win scenarios | Minimising failed delivery rates | How can shared infrastructure drive efficiency

GREEN STAGE

Delivery CX

What customers really want from delivery | Cultivating loyalty through customisable pickup experience | Bridging the gap between customer expectation and operational reality

PINK STAGE

Cross-border logistics

Assessing opportunities in data | Making returns profitable | Adapting to the shifting landscape of e-commerce returns
Including speakers from DSV, eBay, GXO Logistics, DHL Supply Chain and more

BLUE STAGE

Workforce

New skills for a new era: building a digital-ready workforce | From depot to doorbell: assisting workers every step of the way | Working smarter: adapting operations for leaner teams

GREEN STAGE

Out-of-home delivery

Building the OOH ecosystem of the future | Winning the smart locker race | The data-driven OOH network: from reactive to predictive operations | Maintaining momentum: driving the next stage of OOH growth

GREEN

Reverse logistics

Resell, refurbish, recycle: maximising the value of returned goods | Driving efficiency at every touchpoint | Reimagining returns: optimising for competitive advantage | Best practices in e-commerce logistics

THE OFFICIAL AFTER-PARTY

18 March | Day 2

GREEN

Digital transformation

Digital-first e-commerce logistics: what does best practice look like? | Next-generation forecasting: the power of AI | Taking digitalisation to the next stage

PINK STAGE

Retailer-LSP relationships

In-house logistics, outsourced or a blend? Getting the balance right | Shared intelligence, shared success: creating a virtuous circle of data and insight | Defining the ingredients of a successful logistics partnership |Driving seamless customer experience through smarter fulfilment  | The future of fulfilment: overcoming operational complexity and demand fluctuations

GREEN STAGE

Overcoming urban delivery challenges

From Flat Packs to an Omni-Ecosystem – Transforming Retail, The IKEA Way | Enabling the locker network of the future | The urban land shortage: rethinking delivery real estate strategy

PINK STAGE

Fulfilment

Driving seamless customer experience through smarter fulfilment  | AI-powered fulfilment: the next frontier | The future of fulfilment: overcoming operational complexity and demand fluctuations

GREEN STAGE

Optimising the last mile

The flexibility advantage: building responsive last mile operations | Cutting through delivery complexity: the crucial role of AI in route optimisation | Piecing together the delivery efficiency puzzle | Responding to shifting consumer needs

GREEN

The future of aggregation

From logistics marketplaces to urban microhubs: a revolution in aggregation?

Download the full agenda to plan your Summit experience.
Ensure you don’t miss any sessions relevant to your interests and professional goals.

Get to know LILS26:
See agenda, speaker list, hot topics & attendee list

Day 1

The future of e-commerce logistics

Decoding the expectations of today’s e-commerce logistics customer | Driving loyalty at every touchpoint | Transforming the traditional postal operator | Navigating complexity, volatility and change

Pink Stage

Middle mile efficiency

Enhancing visibility | Embracing collaboration | Minimising cost and carbon emissions

Blue Stage

Inventory management

New inventory management strategies | Technological developments | Managing demand fluctuations

Blue Stage

Inventory management

New inventory management strategies | Technological developments | Managing demand fluctuations

Magenta Stage

Cross-border logistics

Digitally-enabled operational visibility | Cost-reduction strategies | Cross-border returns

Teal Stage

Fleet transformation

Achieving net-zero | Investment strategies | Navigating the transition to electric

Silver Stage

Emerging e-commerce trends

Rise of marketplaces | Evolution of C2C | Understanding the omnichannel shopper

Collaboration

Cross-sectoral collective growth | Shared physical and digital infrastructure | Balancing collaboration with competitive advantage

Day 2

Sustainability

Scaling and standardizing sustainability solutions | Harnessing technology to drive sustainability | Ensuring regulatory compliance

Magenta Stage

Middle mile efficiency

Enhancing visibility | Embracing collaboration | Minimising cost and carbon emissions

Teal Stage

Inventory management

New inventory management strategies | Technological developments | Managing demand fluctuations

Silver Stage

Out-of-home delivery

Overcoming capacity constraints | OOH trends | Developments in locker technology

Magenta Stage

Cross-border logistics

Digitally-enabled operational visibility | Cost-reduction strategies | Cross-border returns

Teal Stage

Fleet transformation

Achieving net-zero | Investment strategies | Navigating the transition to electric

Silver Stage

Emerging e-commerce trends

Rise of marketplaces | Evolution of C2C | Understanding the omnichannel shopper

Collaboration

Cross-sectoral collective growth | Shared physical and digital infrastructure | Balancing collaboration with competitive advantage

Leaders in Logistics Startup of the Year Award Evening

17.00 - 17.05

Startup session welcome

Bernhard Bukovc

Founder

Postal Innovation Platform

17.05 - 18.05

Startup pitches

Hear from LogiBot, k2.mobility, Senvo, Osmosis AI, Fastport and more.

18.05 - 19.00

Panel discussion

Bernhard Bukovc

Founder

Postal Innovation Platform

Christian Østergaard

Lead Visionary - Senior Group Strategist IT - Production/IoT/AI

PostNord

Jesper Bang-Olsen

Head of Venture Development

Beam

Sophie Desier-Biehler

Head of Europe

La Poste

Michael Andrae

Head of Innovation

Österreichische Post

Matthias Schanze

General Partner

Rethink Ventures

Session 1: The future of e-commerce logistics

09.05 - 09.15

Welcome and chair’s opening address

Richard Lim

Chief Executive Officer

Retail Economics

09.15 - 09.30

Keynote

M&A in supply chain, AI, and automation - signals for 2026

Okan Inaltay

Managing Director, Head of AI and Software

ComCap

09.30 - 09.50

Keynote

Final Mile – finally solved?

Dr. Karl Pfaff

Chief Executive Officer

GLS Group

09.50 - 10.10

Keynote

From click to doorstep: driving loyalty at every touchpoint

Brody Buhler

Chief Executive Officer

Escher Group

10.10 - 10.25

Keynote

Transforming the traditional postal operator

Chris Peeters

Group Chief Executive Officer

bnode

10.25 - 10.45

Keynote

The Transformation Mandate: When Data Becomes the Delivery

Maarten Ree

Managing Director Operations Technology

FedEx Express

Rusty Redecker

Vice President Sales - Global Logistics

Avery Dennison

10.45 - 11.15

Leaders' forum

Navigating complexity, volatility and change: the strategic priorities

Responding to geopolitical disruption: how can resilience be increased?
Soaring social commerce: how is it reshaping supply chain and fulfilment models?
Continued Chinese parcel volume growth: strategic opportunity or threat?
Increasing complexity: what are the drivers and how can they best be addressed?
How are consumer attitudes to convenience changing and when is the complexity of choice worth it?
Worker shortages: from streamlined workflows to humanoids, how can service standards be upheld?
The AI revolution: which parts of e-commerce logistics will be transformed the most, and how?
The LSP landscape: from consolidation to disruption, what will change in the medium and long term?

Karsten Schwarz

Chief Executive Officer

DPD Germany

Nils Thiesen

Chief Commercial Officer - Overland Transport

Rhenus

Meagan Fitzsimmons

Chief Compliance and ESG Officer

GXO Logistics

Severin Bredahl-Banovic

VP Sales Solutions Architecture

HERE Technologies

Pink stage - Warehouse optimisation

12.00 - 12.20

Keynote

Mastering warehouse and network design with AI

Andrew Sheremetyev

Director of Smart Logistics

Zalando

12.20 - 12.40

Fireside chat

The Safety–Productivity Trade-Off: Fact, Fiction, or Excuse?

James Wyatt

Channel Sales Manager, Europe & Middle East

Powerfleet

René de Koster

Emeritus Professor of Logistics and Operations Management

Rotterdam School of Management, Erasmus University

12.40 - 13.15

Panel discussion

Mastering growing complexity in warehousing and fulfilment

On-demand, shared, outsourced: how are new warehousing models creating greater flexibility?
Multi-client vs proprietary warehousing: evaluating the pros and cons
Simplifying multi-channel fulfilment: which technologies and layout strategies can help?
Navigating peaks and troughs: how can scalability most effectively be achieved?
Handling SKUs of differing velocities: how can this complexity be overcome?
From automation to analytics: where is tech proving most effective in transforming warehousing?
Broadening warehouse function: how can activities from assembly to returns best be integrated?
What will best practice warehousing look like in five years’ time?

Clare Bottle

Chief Executive Officer

UK Warehousing Association

Simoni Stathatou

Head of Product Development Europe

A.P. Moller – Maersk

Thomas Vermersch

Global Head FMCG Customers & Benelux Development Head

FM Logistic

Blue stage - Smart sustainability

12.00 - 12.20

Keynote

Meagan Fitzsimmons

Chief Compliance and ESG Officer

GXO Logistics

12.20 - 12.40

Keynote

Smart sustainability: moving the dial with data analytics

12.40 - 13.15

Panel discussion

Marrying sustainability with efficiency: maximising the win-win scenarios

Smart route optimisation from first to last mile: how can its effect be maximised?
How can failed delivery rates be minimised? How can OOH help?
Shared infrastructure: how can it drive efficiency and market access as well as cutting emissions?
From order consolidation to backhauling: what strategies help optimise fill rates?
Right-sized packaging: how can excess space around items be minimised?
Consumer-friendly sustainable packaging: the next frontier of e-commerce logistics efficiency?
From cargo bikes to eHGVs: when will green fleet become both efficient and cost-effective?
Maximising the modal mix: how can freight modes best be blended for efficiency, speed and sustainability?
Meeting emissions targets: how close can win-win scenarios go? What more can be done?

Karin Enzlin

Head of Sustainability Belgium

bnode

Karen Leppard

Director, ESG

GXO Logistics

Luke Lloyd

Head of Markets and Sustainability

International Post Corporation

Andrea Condotta

Public Affairs, Sustainability & Innovation Director, GRUBER Logistics and Vice chair, ALICE

GRUBER Logistics

Green stage - Delivery CX

12.00 - 12.15

Keynote

From Universal Service to Universal Access: Royal Mail’s Next Chapter

Mike Richmond

Managing Director, Consumer

Royal Mail

12.20 - 12.40

Keynote

Cracking the Code on OOH Volume: Data-Driven Lessons from 3,000 Retailers

Amanda Martinez

Carrier Partner Director

HubBox

12.50 - 13.15

Panel discussion

Customer expectation vs operational reality: bridging the gap

Speed, choice, visibility: how are consumer expectations changing?
Nudging customers to choose the economical delivery option: what levers can retailers and carriers pull?
From order prediction to real-time re-routing: how can predictive analytics help meet expectations?
Providing personalised and flexible delivery without hitting efficiency: how can technology help?
How can retailers and LSPs ensure customers receive consistently accurate delivery information?
Creating easy and engaging CX: what are the key success factors?
To what extent are live-tracking and frequent updates necessary or cost-effective?
Performing during peaks: how can delivery standards be maintained?
Anticipating future expectations: how will consumer demand evolve and how should the industry prepare?

Sanae Murschel

Vice President, International Sales

La Poste Colissimo

Oliwia Guziel

Head of E-commerce Logistics

Decathlon Czech Republic

Kieran McGough

Associate Director, Supply Chain Development

JD Sports

Alexander Van Schie

Director of Group Strategy

PostNL

Workshop stage - Scaling up AI beyond the pilot stage

Open workshop

12.05 - 12.10

Welcome and introductions

Bart Coppelmans

Director Global Industry Solutions

HERE Technologies

12.10 - 12.25

Presentation

From ideation to integration: the AI deployment playbook

Cosimo Birtolo

Head of Artificial Intelligence Hub

Poste Italiane

12.25 - 13.05

Moderated discussion

Successfully taking AI from use case to deployment

The following topics will be discussed between attendees in breakout groups:

Learning from previous mistakes: what key insights can be gained from failed pilots?
Ensuring integration with systems and users: what are the main considerations?
Feeding the machine: how can source documentation formatting be optimised?
Monitor, iterate, invest: how can AI pilots be most efficiently managed without exceeding budget?
How can AI deployments be equipped to grow with the next wave of innovation?

Pink stage - Cross-border logistics

14.30 - 14.50

Keynote

Reacting to rapid changes in the cross-border market

Elke Segers

EVP Transformation, Strategy and Performance Cross-Border

Landmark Global

14.50 - 15.10

Navigating new levels of cross-border complexity

15.10 - 15.55

Panel discussion

Speed vs cost vs compliance: solving the cross-border conundrum

From tariffs to geopolitical risk to marketplace growth: what are the main drivers of change?
Trends in global supply chain redesign: what practices are emerging; what might the impact be?
De minimis reform in the US and EU: what might this mean for cross-border routes and volumes?
The EU ICS2 compliance challenge: how can associated costs and delays be reduced and pitfalls avoided?
Cross-border returns: what more can be done to reduce complexity and master duty drawback?
Improving cross-border visibility: how can the barriers be overcome and how soon?
Seamless cross-border logistics: is this a pipe dream or could AI ultimately make it a reality?

Jean-Paul Forceville

Director of International and European Relations

La Poste

Wim van de Sande

Director, Procurement and Business Development

PostNL

Grzegorz Szaton

Director, Group Delivery Operations

Allegro

Caroline Chester

Principal Associate

Shoosmiths

Blue Stage - Workforce

14.30 - 14.50

Keynote

New skills for a new era: building a digital-ready workforce

Alexandra Weth

Head of Team Transformation & Employee Development

Swiss Post

14.50 - 15.10

Keynote

From depot to doorbell: assisting workers every step of the way

Rohit Ghan

Segment Head Travel & Logistics

Tata Consultancy Services

15.10 - 15.50

Panel discussion

Working smarter: adapting operations for leaner teams

From low-value to high-impact tasks: how can workflows be redesigned to maximise worker efficiency?
What metrics are most useful in assessing worker performance in technologically-assisted operations?
From role allocation to performance review: how can data analytics unlock new levels of productivity?
Tackling growing wage pressure: what blend of human capability and automation makes financial sense?
Cobots, wearables, Pick to Light: which worker assistance technologies drive productivity most?
Solving driver shortages with AVs: how far off is widespread rollout?
Scaling without hiring: how can operations be built for future growth without employing additional staff?

Natalia Navin

Group Chief People Officer

Pos Malaysia

Jesper Bang-Olsen

Head of Venture Development

Beam

Green stage - Out-of-home delivery

14.30 - 14.45

Keynote

Building the OOH ecosystem of the future

Harm Schokker

Deputy Director Retail BeNeLux (Head of Parcel Lockers and Strategy & Development)

PostNL

14.45 - 15.05

Keynote

Developing the OOH infrastructure in the UK

Gary Winter

External Consultant

Bloq.it

Daniel Starkey

Head of Business

Bloq.it

15.05 - 15.20

Keynote

Beyond Convenience: The Data-Driven Rise of Out of Home Delivery

Henning Gaudszuhn

VP Out-of-Home and Returns Business

DHL eCommerce

15.20 - 15.40

Keynote

From delivery to circulation: why returns and the countryside will reshape last mile logistics

Juan Lozano

Chief Executive Officer

kernTerminal

Mirko Woetzel

Chief Growth Officer

kernTerminal

15.40 - 15.55

Keynote

Redefining city logistics: the bbox boutique story

Laurens Himpe

Chief Automated Parcel Officer

bnode

15.55 - 16.15

Panel discussion

Maintaining momentum: driving the next stage of OOH growth

From novelty to routine: what can carriers and retailers do to turn occasional OOH users into regulars?
Increasing rural OOH uptake: how can placement strategies be adapted to serve dispersed populations?
Last mile delivery, first mile return: how can reverse logistics better be built into OOH network strategy?
Enhancing hardware and app interfaces: what features are proving most effective?
Towards the multi-service locker: what will be the fate of the PUDO as locker functionality increases?
When will we see greater locker standardisation regulation? What form will it take?
How many players can the market sustain? Will see consolidation, new entrants or both?
The locker crystal ball: what will parcel lockers look like in 2050?

Laurens Himpe

Chief Automated Parcel Officer

bnode

Hervé Crochet

Group Head of Sales

Geopost

Workshop stage - Optimised route planning

Open Workshop

Route optimisation and SLA optimisation, two components of the overall delivery journey optimisation: your promise to customers might be the biggest profitability killer in your operations.

Here we will discuss SLAs and how they are often the biggest bottleneck in delivery operations. A more dynamic and flexible approach might be the game changer you were looking for.

Hosted by FarEye

14.45 - 14.50

Welcome and introductions

Luca Krueger

Senior Director of EMEA Growth

FarEye

14.50 - 15.00

Presentation

Towards routing perfection

Sebastien Bleser

Vice President Supply Chain

Autodoc

15.00 - 15.35

Moderated discussion

Breaking the promise: why “Always on Time” might be costing you a fortune

The following topics will be discussed between attendees in breakout groups:

Your delivery promise might be the biggest profitability killer in your operations – is the SLA model fundamentally broken, or just badly implemented?

How much revenue are operators leaving on the table by optimising routes around rigid promises rather than rethinking the promises themselves?

What would a more dynamic, flexible SLA model look like in practice, and what would it take to sell that to commercial teams?

Where does operational flexibility sit in your network today – is it designed in or is it unplanned slack?

Luca Krueger

Senior Director of EMEA Growth

FarEye

Green stage - Reverse logistics

16.25 - 16.45

Keynote

Resell, refurbish, recycle: maximising the value of returned goods

Leslie Rubio Olvera

Director of Product Development

DHL Supply Chain

16.45 - 17.05

Keynote

Reinventing Customer Returns, The Power of Smart Lockers

Corinne Gonin

International Business Development Director – Lockers

Parcel Pending by Quadient

17.05 - 17.30

Fireside chat

Reimagining returns: optimising for competitive advantage

Transforming consumer behaviour without affecting loyalty: what levers can LSPs and retailers pull?
From virtual try-on to accurate sizing: what can retailers do pre-purchase to reduce return rates?
Tackling returns abuse and fraud: what deterrents and detection strategies are most effective?
Unlocking returns data value: how can it be leveraged to enhance reverse logistics efficiency?
Benchmarking, forecasting, routing: where is AI transforming reverse logistics?
Cross-border returns: how can stakeholders work together to overcome the complexity?
Integrating forward and reverse logistics: how can they be better coordinated?
Repair and re-commerce: when is it profitable and to what extent will this trend gain momentum?

Rebecca Hope

Head of Key Accounts

Royal Mail

Ole Kulinski

Director Transport Management

Arvato

Workshop stage - The Marketplace Logistics Forum

Open workshop

Open workshop

E-commerce marketplaces face a unique set of logistical challenges because of the complexity and fragmentation that comes from orchestrating thousands of stakeholders.

This interactive workshop will unite marketplace logistics leaders to solve the most pressing issues they experience today.

16.30 - 16.35

Welcome and introductions

Julie Coxhill

Director of Business Development

Parcel2Go.com

16.35 - 17.15

Moderated discussion

Simplifying carrier orchestration: strategies for scalable success

The following topics will be discussed between attendees in breakout groups:

Getting the carrier mix right: what are the key priorities?
Enforcing SLAs without alienating sellers and carriers: where does the right balance lie?
Routing promises with precision: how can the correct carrier match be made every time?
Failover without friction: what trigger thresholds and switching protocols work best?
Overcoming compensation complexity: how can reimbursement processes be streamlined?

17.20 - 18.00

Marketplace Drinks

Green stage - Digital transformation

09.20 - 09.25

Welcome and chair's opening remarks

Bernhard Bukovc

Founder

Postal Innovation Platform

09.25 - 09.35

Keynote

Announcement of the Space for Logistics and Resilient Infrastructure Task Force

Rita Rinaldo

Head of Projects and Studies Implementation Division

European Space Agency

Fernando Liesa

Secretary General

ALICE

Francois Regis Le Tourneau

Vice President Corporate Responsibility, L’Oréal For the Future, L'Oréal and Chair, ALICE

L’Oreal

09.35 - 09.55

Keynote

Simon Lemmen

Chief of Customer Service & Strategy and incoming CIO Post & Parcel Germany

Deutsche Post DHL Group

09.55 - 10.15

Keynote

Hannes Rosskopf

Senior Sales Specialist

Blue Yonder

10.15 - 10.30

Keynote

Digital-first e-commerce logistics: what does best practice look like?

Helge Bruns

Managing Director

FIEGE

10.30 - 10.50

Keynote

Next-generation forecasting: the power of AI

10.50 - 11.20

Leaders' forum

Taking digitalisation to the next stage

Defining the end goal: what now constitutes digital maturity in logistics?
Strategic sequencing: how should modernisation initiatives be prioritised to maximise returns?
The AI revolution: which current use cases and future applications will be most transformative?
Achieving data maturity: what are the data management, processing and open data pre-requisites?
Overcoming data silos: what now seems the best solution in light of technological advances?
Cloud strategy: what are the pros and cons of a hybrid vs a multi-cloud approach?
Increasing agility: how great a role do microservices and low-code, no-code have to play?
Minimising the risk: how can effective migration, change management and cyber security be ensured?

Andreas Thöni

EVP Group Strategy, Digital & Innovation

Österreichische Post

Andre Gagnon Esteves

Head of Product Transformation

CTT – Correios de Portugal

Nigel Rouch

Senior Vice president of Technology Europe

XPO Logistics

Han Hendriks

Senior Development Manager EMEA

Geotab

Workshop stage - Navigating USO reform

Open workshop

09.30 - 09.35

Welcome and introductions

09.35 - 09.50

Presentation

Evolving with mail service obligation changes

Marion Brouwer

Director Strategy Mail

PostNL

09.45 - 10.25

Moderated discussion

Charting the future of the postal service in a post-USO world

The following topics will be discussed between attendees in breakout groups:

Should universal service obligations be removed, adjusted or retained? What level of obligation would be most economic for posts?
Repurposing unused assets: how can redundant mail infrastructure be best used for new operations?
Reskilling for a parcel-first world: what new competencies will be required of postal employees in the future?
Accessing new revenue streams: which non-mail delivery services offer the greatest growth potential for posts?
Maintaining public relevance: how can posts retain their important civic role and reputation after USO rollback?

Pink stage - Retailer-LSP relationships

11.55 - 12.15

Keynote

In-house logistics, outsourced or a blend? Getting the balance right

Isaac Arevalo

Director of Supply Chain EMEA

AG1

12.15 - 12.35

Keynote

Increasing revenue by successfully building e-commerce export tools

Julia Pavlenko

Director of International Operations

Ukrposhta

12.35 - 13.05

Panel discussion

Defining the ingredients of a successful logistics partnership

From operational cost to strategic partner: how are LSPs’ relationships with retailers changing and why?
The scope of third-party logistics: where can and should it be expanded?
From data to flexibility: what defines effective collaboration?
What data can and should retailers and LSPs share and how?
Delivering a seamless experience to the end consumer: how can continuity be ensured?
Accessing new markets: how can retailer-LSP partnerships enable commercial expansion for both parties?
Shared risk and reward: which partnership models work best under which circumstances?
How might innovative business models and technologies reshape the retailer-LSP relationship in the next five years?

Abbas Tolouee

Strategy Director

Arvato

Darren Hall

Logistics Director

B&Q

Green stage - Overcoming urban delivery challenges

11.55 - 12.15

Keynote

Achieving zero-emission deliveries in a metropolis

Karin Enzlin

Head of Sustainability Belgium

bnode

Prof. Koen Mommens

Professor Sustainable Logistics

VUB Mobilise

Keynote

Accessibility: Urban delivery's reality check

Klemen Pavačič

Product Manager

Direct4.me

12.35 - 12.50

Keynote

Supercharging urban logistics through innovation

Johan Leveque

Head of R&D, La Poste and Chair of Urban Logistics, ALICE

La Poste

12.50 - 13.10

Keynote

Last Mile Intelligence™: turning complexity into clarity

Simon Seeger

Managing Director

Bettermile

Workshop stage - Responding to the eFTI

Open workshop

11.55 - 12.05

Welcome and introductions

Fernando Liesa

Secretary General

ALICE

12.05 - 12.25

Presentation

eFTI: ensuring a smooth e-transformation

Villu Varjas

Policy Officer

European Commission

12.25 - 12.55

Moderated discussion

Preparing for digital freight documentation: assessing the key priorities

The following topics will be discussed between attendees in breakout groups:

Understanding the eFTI rollout timeline: what is required of logistics companies, and when?
Data standardisation: what are the key priorities for preparing data for seamless exchange?
Ensuring interoperability of IT systems: how can logistics companies prepare?
What new digital infrastructure will be required for the eFTI and how can it be most effectively integrated?
How can logistics companies work with authorities to ensure full compliance?

bbox boutique visit - bbox boutique visit

13.20 - 14.10

Meet at registration for departure

13:20 – Meet at registration area

13:25 – Bus departs

14:10 – Bus returns to The EGG

Pink stage - Fulfilment

14.20 - 14.40

Keynote

Driving seamless customer experience through smarter fulfilment 

Tom Killeen

Chief Operating Officer

THG Brands

14.40 - 15.20

Panel discussion

The future of fulfilment: overcoming operational complexity and demand fluctuations

Preparing for volume volatility: what does an optimised scenario modelling strategy look like?
Managing omnichannel complexity: what inventory management and SKU placement strategies are proving most effective?
Dealing with high-velocity SKUs at higher volume: how can continued efficiency and accuracy be ensured?
Handling increasing volumes with the same number of staff: where is technology helping increase picking and packing accuracy and output?
Integrating returns management: what process and layout strategies help minimise the disruption of reverse logistics in fulfilment centres?
Inserts, custom packaging, increased box size options: how can the additional complexity of customised packing be minimised?
Decentralised fulfilment: how can the flexibility of micro-fulfilment hubs and dark stores be balanced with additional rental and middle mile costs?
A changing competitive landscape: what is the impact of retailers and postal services moving into the fulfilment space?

Rob Conijn

Director Global Projects Distribution & Logistics

Herbalife

Martin Seidel

Senior Director, Partner Ecosystem Management & eCommerce Data Analytics

DHL Supply Chain

Petra Dobrocka

Co-Founder and Chief Commercial Officer

byrd

Claire Prance

Commercial Director Fulfilment

Uniserve

Green stage - Optimising the last mile

14.20 - 14.40

Keynote

Building the Deliveroo of fashion

Simone Oloman

Co Founder and CEO

Need It For Tonight

14.40 - 15.00

Keynote

RO-AI: The first optimisation expert that speaks your language

An de Wispelaere

Chief Innovation Officer

PTV Logistics

15.00 - 15.30

Panel discussion

Piecing together the delivery efficiency puzzle

Responding to shifting consumer preferences: how can the rise of OOH and demand for convenience be built into delivery network strategy?
Mastering the fleet mix: what does an optimised blend of bikes, vans and EVs look like? When will robots and drones become meaningful options?
Demand forecasting and network modelling: how are predictive analytics enhancing delivery planning models?
Vehicle loading optimisation: what technologies, innovations and strategies are proving most effective?
From fixed to fluid routing: how can dynamic route planning and flexible zoning unlock new levels of efficiency?
Achieving real-time visibility: which technologies and systems can help?
Handhelds, responsive navigation, POD capture: how can technology help optimise delivery driver performance?
Integrating delivery and collection: how can delivery operations and infrastructure be adapted to better incorporate returns?
Automated, intelligent, dynamic: what will an efficient delivery network look like in 2030?

Sven Kukemelk

Chief Commercial Officer

Omniva

Gregor Hueber

VP Business Development International

Österreichische Post

Themistoklis Meletiou

Director of Distribution Operations

Kotsovolos

Dr Yanying Li

Head of Programs and Knowledge Management

ALICE

Session 8: Resilience

15.35 - 15.50

Keynote

Balancing the resilience, connectivity and decarbonisation of supply chains

Prof. Alan McKinnon

Emeritus Professor of Logistics

Kühne Logistics University

15.50 - 16.05

Keynote

More robust logistics: the physical internet

Eric Ballot

Professor

MINES ParisTech

16.05 - 16.20

Keynote

Innovation that scales: from idea to industry progress

Fernando Liesa

Secretary General

ALICE

Leaders in Logistics Startup of the Year Award Evening

17.00 - 17.05

Startup session welcome

Bernhard Bukovc

Founder

Postal Innovation Platform

17.05 - 18.05

Startup pitches

Hear from LogiBot, k2.mobility, Senvo, Osmosis AI, Fastport and more.

18.05 - 19.00

Panel discussion

Bernhard Bukovc

Founder

Postal Innovation Platform

Christian Østergaard

Lead Visionary - Senior Group Strategist IT - Production/IoT/AI

PostNord

Jesper Bang-Olsen

Head of Venture Development

Beam

Sophie Desier-Biehler

Head of Europe

La Poste

Michael Andrae

Head of Innovation

Österreichische Post

Matthias Schanze

General Partner

Rethink Ventures

Session 1: The future of e-commerce logistics

09.05 - 09.15

Welcome and chair’s opening address

Richard Lim

Chief Executive Officer

Retail Economics

09.15 - 09.30

Keynote

M&A in supply chain, AI, and automation - signals for 2026

Okan Inaltay

Managing Director, Head of AI and Software

ComCap

09.30 - 09.50

Keynote

Final Mile – finally solved?

Dr. Karl Pfaff

Chief Executive Officer

GLS Group

09.50 - 10.10

Keynote

From click to doorstep: driving loyalty at every touchpoint

Brody Buhler

Chief Executive Officer

Escher Group

10.10 - 10.25

Keynote

Transforming the traditional postal operator

Chris Peeters

Group Chief Executive Officer

bnode

10.25 - 10.45

Keynote

The Transformation Mandate: When Data Becomes the Delivery

Maarten Ree

Managing Director Operations Technology

FedEx Express

Rusty Redecker

Vice President Sales - Global Logistics

Avery Dennison

10.45 - 11.15

Leaders' forum

Navigating complexity, volatility and change: the strategic priorities

Responding to geopolitical disruption: how can resilience be increased?
Soaring social commerce: how is it reshaping supply chain and fulfilment models?
Continued Chinese parcel volume growth: strategic opportunity or threat?
Increasing complexity: what are the drivers and how can they best be addressed?
How are consumer attitudes to convenience changing and when is the complexity of choice worth it?
Worker shortages: from streamlined workflows to humanoids, how can service standards be upheld?
The AI revolution: which parts of e-commerce logistics will be transformed the most, and how?
The LSP landscape: from consolidation to disruption, what will change in the medium and long term?

Karsten Schwarz

Chief Executive Officer

DPD Germany

Nils Thiesen

Chief Commercial Officer - Overland Transport

Rhenus

Meagan Fitzsimmons

Chief Compliance and ESG Officer

GXO Logistics

Severin Bredahl-Banovic

VP Sales Solutions Architecture

HERE Technologies

Pink stage - Warehouse optimisation

12.00 - 12.20

Keynote

Mastering warehouse and network design with AI

Andrew Sheremetyev

Director of Smart Logistics

Zalando

12.20 - 12.40

Fireside chat

The Safety–Productivity Trade-Off: Fact, Fiction, or Excuse?

James Wyatt

Channel Sales Manager, Europe & Middle East

Powerfleet

René de Koster

Emeritus Professor of Logistics and Operations Management

Rotterdam School of Management, Erasmus University

12.40 - 13.15

Panel discussion

Mastering growing complexity in warehousing and fulfilment

On-demand, shared, outsourced: how are new warehousing models creating greater flexibility?
Multi-client vs proprietary warehousing: evaluating the pros and cons
Simplifying multi-channel fulfilment: which technologies and layout strategies can help?
Navigating peaks and troughs: how can scalability most effectively be achieved?
Handling SKUs of differing velocities: how can this complexity be overcome?
From automation to analytics: where is tech proving most effective in transforming warehousing?
Broadening warehouse function: how can activities from assembly to returns best be integrated?
What will best practice warehousing look like in five years’ time?

Clare Bottle

Chief Executive Officer

UK Warehousing Association

Simoni Stathatou

Head of Product Development Europe

A.P. Moller – Maersk

Thomas Vermersch

Global Head FMCG Customers & Benelux Development Head

FM Logistic

Blue stage - Smart sustainability

12.00 - 12.20

Keynote

Meagan Fitzsimmons

Chief Compliance and ESG Officer

GXO Logistics

12.20 - 12.40

Keynote

Smart sustainability: moving the dial with data analytics

12.40 - 13.15

Panel discussion

Marrying sustainability with efficiency: maximising the win-win scenarios

Smart route optimisation from first to last mile: how can its effect be maximised?
How can failed delivery rates be minimised? How can OOH help?
Shared infrastructure: how can it drive efficiency and market access as well as cutting emissions?
From order consolidation to backhauling: what strategies help optimise fill rates?
Right-sized packaging: how can excess space around items be minimised?
Consumer-friendly sustainable packaging: the next frontier of e-commerce logistics efficiency?
From cargo bikes to eHGVs: when will green fleet become both efficient and cost-effective?
Maximising the modal mix: how can freight modes best be blended for efficiency, speed and sustainability?
Meeting emissions targets: how close can win-win scenarios go? What more can be done?

Karin Enzlin

Head of Sustainability Belgium

bnode

Karen Leppard

Director, ESG

GXO Logistics

Luke Lloyd

Head of Markets and Sustainability

International Post Corporation

Andrea Condotta

Public Affairs, Sustainability & Innovation Director, GRUBER Logistics and Vice chair, ALICE

GRUBER Logistics

Green stage - Delivery CX

12.00 - 12.15

Keynote

From Universal Service to Universal Access: Royal Mail’s Next Chapter

Mike Richmond

Managing Director, Consumer

Royal Mail

12.20 - 12.40

Keynote

Cracking the Code on OOH Volume: Data-Driven Lessons from 3,000 Retailers

Amanda Martinez

Carrier Partner Director

HubBox

12.50 - 13.15

Panel discussion

Customer expectation vs operational reality: bridging the gap

Speed, choice, visibility: how are consumer expectations changing?
Nudging customers to choose the economical delivery option: what levers can retailers and carriers pull?
From order prediction to real-time re-routing: how can predictive analytics help meet expectations?
Providing personalised and flexible delivery without hitting efficiency: how can technology help?
How can retailers and LSPs ensure customers receive consistently accurate delivery information?
Creating easy and engaging CX: what are the key success factors?
To what extent are live-tracking and frequent updates necessary or cost-effective?
Performing during peaks: how can delivery standards be maintained?
Anticipating future expectations: how will consumer demand evolve and how should the industry prepare?

Sanae Murschel

Vice President, International Sales

La Poste Colissimo

Oliwia Guziel

Head of E-commerce Logistics

Decathlon Czech Republic

Kieran McGough

Associate Director, Supply Chain Development

JD Sports

Alexander Van Schie

Director of Group Strategy

PostNL

Workshop stage - Scaling up AI beyond the pilot stage

Open workshop

12.05 - 12.10

Welcome and introductions

Bart Coppelmans

Director Global Industry Solutions

HERE Technologies

12.10 - 12.25

Presentation

From ideation to integration: the AI deployment playbook

Cosimo Birtolo

Head of Artificial Intelligence Hub

Poste Italiane

12.25 - 13.05

Moderated discussion

Successfully taking AI from use case to deployment

The following topics will be discussed between attendees in breakout groups:

Learning from previous mistakes: what key insights can be gained from failed pilots?
Ensuring integration with systems and users: what are the main considerations?
Feeding the machine: how can source documentation formatting be optimised?
Monitor, iterate, invest: how can AI pilots be most efficiently managed without exceeding budget?
How can AI deployments be equipped to grow with the next wave of innovation?

Pink stage - Cross-border logistics

14.30 - 14.50

Keynote

Reacting to rapid changes in the cross-border market

Elke Segers

EVP Transformation, Strategy and Performance Cross-Border

Landmark Global

14.50 - 15.10

Navigating new levels of cross-border complexity

15.10 - 15.55

Panel discussion

Speed vs cost vs compliance: solving the cross-border conundrum

From tariffs to geopolitical risk to marketplace growth: what are the main drivers of change?
Trends in global supply chain redesign: what practices are emerging; what might the impact be?
De minimis reform in the US and EU: what might this mean for cross-border routes and volumes?
The EU ICS2 compliance challenge: how can associated costs and delays be reduced and pitfalls avoided?
Cross-border returns: what more can be done to reduce complexity and master duty drawback?
Improving cross-border visibility: how can the barriers be overcome and how soon?
Seamless cross-border logistics: is this a pipe dream or could AI ultimately make it a reality?

Jean-Paul Forceville

Director of International and European Relations

La Poste

Wim van de Sande

Director, Procurement and Business Development

PostNL

Grzegorz Szaton

Director, Group Delivery Operations

Allegro

Caroline Chester

Principal Associate

Shoosmiths

Blue Stage - Workforce

14.30 - 14.50

Keynote

New skills for a new era: building a digital-ready workforce

Alexandra Weth

Head of Team Transformation & Employee Development

Swiss Post

14.50 - 15.10

Keynote

From depot to doorbell: assisting workers every step of the way

Rohit Ghan

Segment Head Travel & Logistics

Tata Consultancy Services

15.10 - 15.50

Panel discussion

Working smarter: adapting operations for leaner teams

From low-value to high-impact tasks: how can workflows be redesigned to maximise worker efficiency?
What metrics are most useful in assessing worker performance in technologically-assisted operations?
From role allocation to performance review: how can data analytics unlock new levels of productivity?
Tackling growing wage pressure: what blend of human capability and automation makes financial sense?
Cobots, wearables, Pick to Light: which worker assistance technologies drive productivity most?
Solving driver shortages with AVs: how far off is widespread rollout?
Scaling without hiring: how can operations be built for future growth without employing additional staff?

Natalia Navin

Group Chief People Officer

Pos Malaysia

Jesper Bang-Olsen

Head of Venture Development

Beam

Green stage - Out-of-home delivery

14.30 - 14.45

Keynote

Building the OOH ecosystem of the future

Harm Schokker

Deputy Director Retail BeNeLux (Head of Parcel Lockers and Strategy & Development)

PostNL

14.45 - 15.05

Keynote

Developing the OOH infrastructure in the UK

Gary Winter

External Consultant

Bloq.it

Daniel Starkey

Head of Business

Bloq.it

15.05 - 15.20

Keynote

Beyond Convenience: The Data-Driven Rise of Out of Home Delivery

Henning Gaudszuhn

VP Out-of-Home and Returns Business

DHL eCommerce

15.20 - 15.40

Keynote

From delivery to circulation: why returns and the countryside will reshape last mile logistics

Juan Lozano

Chief Executive Officer

kernTerminal

Mirko Woetzel

Chief Growth Officer

kernTerminal

15.40 - 15.55

Keynote

Redefining city logistics: the bbox boutique story

Laurens Himpe

Chief Automated Parcel Officer

bnode

15.55 - 16.15

Panel discussion

Maintaining momentum: driving the next stage of OOH growth

From novelty to routine: what can carriers and retailers do to turn occasional OOH users into regulars?
Increasing rural OOH uptake: how can placement strategies be adapted to serve dispersed populations?
Last mile delivery, first mile return: how can reverse logistics better be built into OOH network strategy?
Enhancing hardware and app interfaces: what features are proving most effective?
Towards the multi-service locker: what will be the fate of the PUDO as locker functionality increases?
When will we see greater locker standardisation regulation? What form will it take?
How many players can the market sustain? Will see consolidation, new entrants or both?
The locker crystal ball: what will parcel lockers look like in 2050?

Laurens Himpe

Chief Automated Parcel Officer

bnode

Hervé Crochet

Group Head of Sales

Geopost

Workshop stage - Optimised route planning

Open Workshop

Route optimisation and SLA optimisation, two components of the overall delivery journey optimisation: your promise to customers might be the biggest profitability killer in your operations.

Here we will discuss SLAs and how they are often the biggest bottleneck in delivery operations. A more dynamic and flexible approach might be the game changer you were looking for.

Hosted by FarEye

14.45 - 14.50

Welcome and introductions

Luca Krueger

Senior Director of EMEA Growth

FarEye

14.50 - 15.00

Presentation

Towards routing perfection

Sebastien Bleser

Vice President Supply Chain

Autodoc

15.00 - 15.35

Moderated discussion

Breaking the promise: why “Always on Time” might be costing you a fortune

The following topics will be discussed between attendees in breakout groups:

Your delivery promise might be the biggest profitability killer in your operations – is the SLA model fundamentally broken, or just badly implemented?

How much revenue are operators leaving on the table by optimising routes around rigid promises rather than rethinking the promises themselves?

What would a more dynamic, flexible SLA model look like in practice, and what would it take to sell that to commercial teams?

Where does operational flexibility sit in your network today – is it designed in or is it unplanned slack?

Luca Krueger

Senior Director of EMEA Growth

FarEye

Green stage - Reverse logistics

16.25 - 16.45

Keynote

Resell, refurbish, recycle: maximising the value of returned goods

Leslie Rubio Olvera

Director of Product Development

DHL Supply Chain

16.45 - 17.05

Keynote

Reinventing Customer Returns, The Power of Smart Lockers

Corinne Gonin

International Business Development Director – Lockers

Parcel Pending by Quadient

17.05 - 17.30

Fireside chat

Reimagining returns: optimising for competitive advantage

Transforming consumer behaviour without affecting loyalty: what levers can LSPs and retailers pull?
From virtual try-on to accurate sizing: what can retailers do pre-purchase to reduce return rates?
Tackling returns abuse and fraud: what deterrents and detection strategies are most effective?
Unlocking returns data value: how can it be leveraged to enhance reverse logistics efficiency?
Benchmarking, forecasting, routing: where is AI transforming reverse logistics?
Cross-border returns: how can stakeholders work together to overcome the complexity?
Integrating forward and reverse logistics: how can they be better coordinated?
Repair and re-commerce: when is it profitable and to what extent will this trend gain momentum?

Rebecca Hope

Head of Key Accounts

Royal Mail

Ole Kulinski

Director Transport Management

Arvato

Workshop stage - The Marketplace Logistics Forum

Open workshop

Open workshop

E-commerce marketplaces face a unique set of logistical challenges because of the complexity and fragmentation that comes from orchestrating thousands of stakeholders.

This interactive workshop will unite marketplace logistics leaders to solve the most pressing issues they experience today.

16.30 - 16.35

Welcome and introductions

Julie Coxhill

Director of Business Development

Parcel2Go.com

16.35 - 17.15

Moderated discussion

Simplifying carrier orchestration: strategies for scalable success

The following topics will be discussed between attendees in breakout groups:

Getting the carrier mix right: what are the key priorities?
Enforcing SLAs without alienating sellers and carriers: where does the right balance lie?
Routing promises with precision: how can the correct carrier match be made every time?
Failover without friction: what trigger thresholds and switching protocols work best?
Overcoming compensation complexity: how can reimbursement processes be streamlined?

17.20 - 18.00

Marketplace Drinks

Green stage - Digital transformation

09.20 - 09.25

Welcome and chair's opening remarks

Bernhard Bukovc

Founder

Postal Innovation Platform

09.25 - 09.35

Keynote

Announcement of the Space for Logistics and Resilient Infrastructure Task Force

Rita Rinaldo

Head of Projects and Studies Implementation Division

European Space Agency

Fernando Liesa

Secretary General

ALICE

Francois Regis Le Tourneau

Vice President Corporate Responsibility, L’Oréal For the Future, L'Oréal and Chair, ALICE

L’Oreal

09.35 - 09.55

Keynote

Simon Lemmen

Chief of Customer Service & Strategy and incoming CIO Post & Parcel Germany

Deutsche Post DHL Group

09.55 - 10.15

Keynote

Hannes Rosskopf

Senior Sales Specialist

Blue Yonder

10.15 - 10.30

Keynote

Digital-first e-commerce logistics: what does best practice look like?

Helge Bruns

Managing Director

FIEGE

10.30 - 10.50

Keynote

Next-generation forecasting: the power of AI

10.50 - 11.20

Leaders' forum

Taking digitalisation to the next stage

Defining the end goal: what now constitutes digital maturity in logistics?
Strategic sequencing: how should modernisation initiatives be prioritised to maximise returns?
The AI revolution: which current use cases and future applications will be most transformative?
Achieving data maturity: what are the data management, processing and open data pre-requisites?
Overcoming data silos: what now seems the best solution in light of technological advances?
Cloud strategy: what are the pros and cons of a hybrid vs a multi-cloud approach?
Increasing agility: how great a role do microservices and low-code, no-code have to play?
Minimising the risk: how can effective migration, change management and cyber security be ensured?

Andreas Thöni

EVP Group Strategy, Digital & Innovation

Österreichische Post

Andre Gagnon Esteves

Head of Product Transformation

CTT – Correios de Portugal

Nigel Rouch

Senior Vice president of Technology Europe

XPO Logistics

Han Hendriks

Senior Development Manager EMEA

Geotab

Workshop stage - Navigating USO reform

Open workshop

09.30 - 09.35

Welcome and introductions

09.35 - 09.50

Presentation

Evolving with mail service obligation changes

Marion Brouwer

Director Strategy Mail

PostNL

09.45 - 10.25

Moderated discussion

Charting the future of the postal service in a post-USO world

The following topics will be discussed between attendees in breakout groups:

Should universal service obligations be removed, adjusted or retained? What level of obligation would be most economic for posts?
Repurposing unused assets: how can redundant mail infrastructure be best used for new operations?
Reskilling for a parcel-first world: what new competencies will be required of postal employees in the future?
Accessing new revenue streams: which non-mail delivery services offer the greatest growth potential for posts?
Maintaining public relevance: how can posts retain their important civic role and reputation after USO rollback?

Pink stage - Retailer-LSP relationships

11.55 - 12.15

Keynote

In-house logistics, outsourced or a blend? Getting the balance right

Isaac Arevalo

Director of Supply Chain EMEA

AG1

12.15 - 12.35

Keynote

Increasing revenue by successfully building e-commerce export tools

Julia Pavlenko

Director of International Operations

Ukrposhta

12.35 - 13.05

Panel discussion

Defining the ingredients of a successful logistics partnership

From operational cost to strategic partner: how are LSPs’ relationships with retailers changing and why?
The scope of third-party logistics: where can and should it be expanded?
From data to flexibility: what defines effective collaboration?
What data can and should retailers and LSPs share and how?
Delivering a seamless experience to the end consumer: how can continuity be ensured?
Accessing new markets: how can retailer-LSP partnerships enable commercial expansion for both parties?
Shared risk and reward: which partnership models work best under which circumstances?
How might innovative business models and technologies reshape the retailer-LSP relationship in the next five years?

Abbas Tolouee

Strategy Director

Arvato

Darren Hall

Logistics Director

B&Q

Green stage - Overcoming urban delivery challenges

11.55 - 12.15

Keynote

Achieving zero-emission deliveries in a metropolis

Karin Enzlin

Head of Sustainability Belgium

bnode

Prof. Koen Mommens

Professor Sustainable Logistics

VUB Mobilise

Keynote

Accessibility: Urban delivery's reality check

Klemen Pavačič

Product Manager

Direct4.me

12.35 - 12.50

Keynote

Supercharging urban logistics through innovation

Johan Leveque

Head of R&D, La Poste and Chair of Urban Logistics, ALICE

La Poste

12.50 - 13.10

Keynote

Last Mile Intelligence™: turning complexity into clarity

Simon Seeger

Managing Director

Bettermile

Workshop stage - Responding to the eFTI

Open workshop

11.55 - 12.05

Welcome and introductions

Fernando Liesa

Secretary General

ALICE

12.05 - 12.25

Presentation

eFTI: ensuring a smooth e-transformation

Villu Varjas

Policy Officer

European Commission

12.25 - 12.55

Moderated discussion

Preparing for digital freight documentation: assessing the key priorities

The following topics will be discussed between attendees in breakout groups:

Understanding the eFTI rollout timeline: what is required of logistics companies, and when?
Data standardisation: what are the key priorities for preparing data for seamless exchange?
Ensuring interoperability of IT systems: how can logistics companies prepare?
What new digital infrastructure will be required for the eFTI and how can it be most effectively integrated?
How can logistics companies work with authorities to ensure full compliance?

bbox boutique visit - bbox boutique visit

13.20 - 14.10

Meet at registration for departure

13:20 – Meet at registration area

13:25 – Bus departs

14:10 – Bus returns to The EGG

Pink stage - Fulfilment

14.20 - 14.40

Keynote

Driving seamless customer experience through smarter fulfilment 

Tom Killeen

Chief Operating Officer

THG Brands

14.40 - 15.20

Panel discussion

The future of fulfilment: overcoming operational complexity and demand fluctuations

Preparing for volume volatility: what does an optimised scenario modelling strategy look like?
Managing omnichannel complexity: what inventory management and SKU placement strategies are proving most effective?
Dealing with high-velocity SKUs at higher volume: how can continued efficiency and accuracy be ensured?
Handling increasing volumes with the same number of staff: where is technology helping increase picking and packing accuracy and output?
Integrating returns management: what process and layout strategies help minimise the disruption of reverse logistics in fulfilment centres?
Inserts, custom packaging, increased box size options: how can the additional complexity of customised packing be minimised?
Decentralised fulfilment: how can the flexibility of micro-fulfilment hubs and dark stores be balanced with additional rental and middle mile costs?
A changing competitive landscape: what is the impact of retailers and postal services moving into the fulfilment space?

Rob Conijn

Director Global Projects Distribution & Logistics

Herbalife

Martin Seidel

Senior Director, Partner Ecosystem Management & eCommerce Data Analytics

DHL Supply Chain

Petra Dobrocka

Co-Founder and Chief Commercial Officer

byrd

Claire Prance

Commercial Director Fulfilment

Uniserve

Green stage - Optimising the last mile

14.20 - 14.40

Keynote

Building the Deliveroo of fashion

Simone Oloman

Co Founder and CEO

Need It For Tonight

14.40 - 15.00

Keynote

RO-AI: The first optimisation expert that speaks your language

An de Wispelaere

Chief Innovation Officer

PTV Logistics

15.00 - 15.30

Panel discussion

Piecing together the delivery efficiency puzzle

Responding to shifting consumer preferences: how can the rise of OOH and demand for convenience be built into delivery network strategy?
Mastering the fleet mix: what does an optimised blend of bikes, vans and EVs look like? When will robots and drones become meaningful options?
Demand forecasting and network modelling: how are predictive analytics enhancing delivery planning models?
Vehicle loading optimisation: what technologies, innovations and strategies are proving most effective?
From fixed to fluid routing: how can dynamic route planning and flexible zoning unlock new levels of efficiency?
Achieving real-time visibility: which technologies and systems can help?
Handhelds, responsive navigation, POD capture: how can technology help optimise delivery driver performance?
Integrating delivery and collection: how can delivery operations and infrastructure be adapted to better incorporate returns?
Automated, intelligent, dynamic: what will an efficient delivery network look like in 2030?

Sven Kukemelk

Chief Commercial Officer

Omniva

Gregor Hueber

VP Business Development International

Österreichische Post

Themistoklis Meletiou

Director of Distribution Operations

Kotsovolos

Dr Yanying Li

Head of Programs and Knowledge Management

ALICE

Session 8: Resilience

15.35 - 15.50

Keynote

Balancing the resilience, connectivity and decarbonisation of supply chains

Prof. Alan McKinnon

Emeritus Professor of Logistics

Kühne Logistics University

15.50 - 16.05

Keynote

More robust logistics: the physical internet

Eric Ballot

Professor

MINES ParisTech

16.05 - 16.20

Keynote

Innovation that scales: from idea to industry progress

Fernando Liesa

Secretary General

ALICE