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2026 Key themes

The Leaders in Logistics Summit agenda tackles the board-level challenges that senior logistics leaders tell us matter most.

Get to know LILS26:
See agenda, speaker list, hot topics & attendee list

Future of e-commerce logistics

The e-commerce logistics landscape is shifting – how can you stay ahead? Join executive leaders from Geopost, bpost, Rhenus, GLS and more in unpacking the optimal strategies, transformative technologies and innovative business models key to unlocking growth and ensuring resilience.

Smart Sustainability

How can companies ensure that the sustainable option is also the most efficient one? Routing, packaging, consolidation, green fleet – no stone is left unturned by our experts from GXO, GRUBER, IPC and more in their quest to find the sustainability sweet spot.

Digital transformation

The digital era of e-commerce logistics is here – how can you capitalise on it? Experience cutting-edge AI applications, learn data management best practices and hear digital transformation success stories from Deutsche Post, FIEGE, CTT, bpost and more.

Out-of-home delivery

What are the next steps for the rapidly growing out-of-home delivery sector? Join leading visionaries from PostNL, bpost and others to discuss increasing uptake, navigating urban regulation and broadening locker functionality in forward-thinking OOH discussions.

Reimagining Reverse logistics

How can companies capture the wealth of untapped potential in reverse logistics? From the potential of AI to streamline processes, to getting tough on returns fraud, to embracing repair and re-commerce – Our reverse logistics session, featuring speakers from Royal Mail, DHL eCommerce, Poste Italiane, Arvato and more, is not one to miss.

E-Commerce

Retailer-LSP relationships

What does a mutually beneficial logistics partnership look like? Hear from Arvato, B&Q, AG1 and more on reimagining the transactional relationship and working together to drive growth, brand identity and customer experience.

Warehousing and fulfilment

How can warehousing become an active asset in supply chain logistics? Next-gen technologies, locational strategy, additional supply chain services, explore all these and more in our interactive session including speakers from Rhenus, Currys, Zalando and more

Cross border logistics

How can the industry succeed in an increasingly changeable cross-border landscape? From tariffs to supply chain transparency, our expert speakers from Landmark Global, PostNL, La Poste, Allegro and more will be offering crucial insights on how to navigate a new era of cross-border logistics.

Startup show case

Who are the agile newcomers challenging established players and reshaping the future of logistics? Discover the cutting-edge innovations emerging from logistics startups at our startup awards during our pre-event drinks.

agenda at a glance

Take a look at the hot topics that were covered at Leaders in Logistics Summit 2026

17 March | Day 1

GREEN

The future of e-commerce logistics

Decoding the expectations of today’s e-commerce logistics customer | Driving customer loyalty at every touchpoint | Transforming the traditional postal operator | Resilient, reliable, data-driven: the modern logistics company | Minimising supply chain disruption: getting on the front foot | Navigating complexity, volatility and change: the strategic priorities

PINK STAGE

Warehouse optimisation

Warehousing 2.0: the playbook for success | Taking warehouse robotics to the next stage | Mastering growing complexity in warehousing

BLUE STAGE

Smart sustainability

Moving the dial with data analytics | Marrying sustainability with efficiency: maximising the win-win scenarios | Minimising failed delivery rates | How can shared infrastructure drive efficiency

GREEN STAGE

Delivery CX

What customers really want from delivery | Cultivating loyalty through customisable pickup experience | Bridging the gap between customer expectation and operational reality

PINK STAGE

Cross-border logistics

Assessing opportunities in data | Making returns profitable | Adapting to the shifting landscape of e-commerce returns
Including speakers from DSV, eBay, GXO Logistics, DHL Supply Chain and more

BLUE STAGE

Workforce

New skills for a new era: building a digital-ready workforce | From depot to doorbell: assisting workers every step of the way | Working smarter: adapting operations for leaner teams

GREEN STAGE

Out-of-home delivery

Building the OOH ecosystem of the future | Winning the smart locker race | The data-driven OOH network: from reactive to predictive operations | Maintaining momentum: driving the next stage of OOH growth

GREEN

Reverse logistics

Resell, refurbish, recycle: maximising the value of returned goods | Driving efficiency at every touchpoint | Reimagining returns: optimising for competitive advantage | Best practices in e-commerce logistics

THE OFFICIAL AFTER-PARTY

18 March | Day 2

GREEN

Digital transformation

Digital-first e-commerce logistics: what does best practice look like? | Next-generation forecasting: the power of AI | Taking digitalisation to the next stage

PINK STAGE

Retailer-LSP relationships

In-house logistics, outsourced or a blend? Getting the balance right | Shared intelligence, shared success: creating a virtuous circle of data and insight | Defining the ingredients of a successful logistics partnership |Driving seamless customer experience through smarter fulfilment  | The future of fulfilment: overcoming operational complexity and demand fluctuations

GREEN STAGE

Overcoming urban delivery challenges

From Flat Packs to an Omni-Ecosystem – Transforming Retail, The IKEA Way | Enabling the locker network of the future | The urban land shortage: rethinking delivery real estate strategy

PINK STAGE

Fulfilment

Driving seamless customer experience through smarter fulfilment  | AI-powered fulfilment: the next frontier | The future of fulfilment: overcoming operational complexity and demand fluctuations

GREEN STAGE

Optimising the last mile

The flexibility advantage: building responsive last mile operations | Cutting through delivery complexity: the crucial role of AI in route optimisation | Piecing together the delivery efficiency puzzle | Responding to shifting consumer needs

GREEN

The future of aggregation

From logistics marketplaces to urban microhubs: a revolution in aggregation?

Content highlight

Fulfilment & Warehouse Operations

Leading retailers and 3PLs discuss strategies for optimising warehouse operations and scaling fulfilment.

Fulfilment sessions cover:

  • Warehouse automation and robotics ROI with Currys
  • Inventory optimisation and demand forecasting featuring THG Brands
  • Peak season preparation and execution with DHL Supply Chain
  • Distributed fulfilment network strategies featuring Uniserve

  • Where Europe's fulfilment operations get optimised.

    Tom Killeen | THG

    Tom Killeen

    Chief Operating Officer, THG Brands

    Szczepan Gowin

    Global Business Development Director - Fashion & Lifestyle, Rhenus

    Conor Hickey

    Head of Outsourced Operations, Currys

    Martin Seidel

    Head of Outsourced Operations, Currys

    Content highlight

    3PL Strategy & Partnerships

    Senior 3PL executives and retail logistics leaders explore the future of outsourced logistics.

    Key focus areas:

  • Winning and retaining major retail contracts with Arvato
  • Service differentiation and value-added offerings featuring B&Q
  • Technology requirements for modern 3PL operations with FIEGE
  • Building strategic partnerships between retailers and 3PLs featuring AG1

  • Where Europe's 3PL industry shapes its future.

    Isaac Arevalo Perel

    Director End to End Supply Chain EU & UK, AG1

    Abbas Tolouee | Avarto

    Abbas Tolouee

    Strategy Director, Arvato

    Darren Hall

    Logistics Director, B&Q

    DHL, GXO, Hermes, DPD, GLS, Maersk - operations teams making the decisions.

    Content highlight

    Last Mile & Delivery Networks

    Carriers, posts and retailers discuss the technologies and strategies transforming final mile delivery.

    Sessions include:

  • Route optimisation and delivery density with Austrian Post
  • Sustainable urban delivery solutions featuring bpost
  • Customer communication and experience with Decathlon
  • Managing delivery partner networks featuring Wayfair

  • Where Europe's last mile future takes shape.

    Laurens Himpe

    Chief Automated Parcel Officer, bpost

    Henning Gaudszuhn

    Vice President Out-of-Home and Returns Business, DHL eCommerce

    Harm Schokker | PostNL

    Harm Schokker

    Deputy Director Retail BeNeLux (Head of Parcel Lockers and Strategy & Development), PostNL

    Piotr Jagiello

    Head of Groupage & Parcel Sweden, DSV

    Content highlight

    Cross-Border & International Operations

    Strategic discussions on expanding European logistics networks.

    Sessions include:

  • Customs clearance and regulatory compliance with La Poste
  • Building reliable international carrier and 3PL partnerships featuring Landmark Global
  • Managing costs in multi-country operations with Allegro
  • Returns handling across borders featuring Arvato

  • Where Europe's logistics professionals solve cross-border challenges.

    Sid Hart

    Chief Executive Officer, Redly Express

    Elke Segers

    Executive Vice President Transformation, Strategy & Performance Cross Border, Landmark Global

    Wim van de Sande | PostNL

    Wim van de Sande

    Director, Procurement and Business Development, PostNL

    Get to know LILS26:
    See agenda, speaker list, hot topics & attendee list

    Content highlight

    Leaders in Logistics Startup Award Evening

    16 March 2026 – Included with every ticket

    Celebrating Europe's most innovative logistics startups:

  • Recognition of breakthrough logistics innovations
  • Networking with entrepreneurs and investors
  • First look at emerging solutions for supply chain challenges
  • The perfect start to the summit

  • Where Europe's logistics innovation gets recognised.

    Bernhard Bukovc

    Founder, Postal Innovation Platform

    Christian Ostergaard

    Christian Oestergaard

    Lead Visionary - Senior Group Strategist IT-production/IoT/AI, PostNord

    Jesper Bang-Olsen | Speaker

    Jesper Bang-Olsen

    Head of Venture Development, Beam

    Jeppe Høier

    Co-Host EUCVC, EUVC

    Workshop Stage
    Intimate sessions. Extended networking. Direct access to speakers.

    Running parallel to the main agenda, the Workshop Stage offers:

  • Smaller group discussions on specific operational topics
  • Extended Q&A sessions with industry experts
  • Practical, implementation-focused content
  • Additional networking opportunities
  • Themes include:

  • Scaling AI projects
  • The marketplaces boom
  • Future of fleet
  • Navigating USO reform
  • Responding to the eFTI
  • The future of the parcel locker
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