Our speakers

I am a core member of Boston Consulting Group’s Energy and Technology Advantage practices.
I joined BCG in September 2020, bringing many years of professional experience in technology services and utilities across retail, distribution, transmission, and water.
I have extensive international work experience and exposure through global roles and assignments, in consulting and in industry. I have held positions as CIO and CTO, as well as partner roles with responsibility for business portfolios, business transformation, and complex projects. Before joining the firm, I held interim management roles as the owner of Lumana, and before that I worked at Accenture and Nokia.

Natalie joined DHL as Vice President for Home Delivery in January 2019 and is responsible for the operation of large item home delivery and in-home services for a wide range of leading retailers.  Natalie brings a wealth of experience from Royal Mail where she has led large and complex operational networks.

To retain DHL’s standing in the market place as a leading fulfilment partner for large item home delivery and in-home services, Natalie is spear-heading a transformation of the customer propositions.  Natalie has a data-centric and customer focused approach to the home delivery development and growth agenda; is partnering with some exciting fulfilment platform providers to ensure DHL’s customers get a world class delivery and services experience that matches and exceeds the changing retail landscape; and is driving increased digitisation, more delivery personalisation and providing value added services for customers.  Natalie is part of the DHL UK Retail and Consumer senior leadership board.

Andrew has over 25 years supply chain and operational experience, having been involved in various industries including advertising, autoglass, FMCG, e-commerce and a stint running Zimbabwe’s first independent TV station.  He successfully managed a Supply Chain Consulting business in South Africa before moving to UTi in 2003 and then in 2008 a move to the UK saw him leading the FMCG, followed by the Health & Beauty and Pharmaceutical Teams in EMEA for UTi, then DSV. 

Before returning to DSV in August 2020 to head up the Consumer, Retail and Fashion Vertica; Andrew was the Senior Director, Head of Supply Chain for Groupon Goods International.  Here he oversaw all the supply chain activities for Groupon Goods, including 3PL, Inventory Planning, and Distribution and was also a member of the Groupon Goods Executive.   

In the fast paced world of e-commerce, the supply chain teams have to be fanatical in enhancing the customers’ experiences, whilst still managing the costs and cost drivers. 

Andrew has had hands on experience in distribution centre & transport operations, inventory management, airfreight, ocean freight as well as managing complex global supply chains. 

His passion for supply chain stems from the fact that it allows you to work with and impact all parts of a business. 

Richard previously headed up the ‘Retail Insight and Analytics’ team at the British Retail Consortium. Before that, he worked in mergers and acquisitions for Citi Group. He has a wealth of experience in data analytics, consumer research and macroeconomics, and is skilled in generating actionable insights for clients. Richard is based in London and has a keen interest in Behavioural Game Theory.

Dominic Hill is the VP of Logistics at Gelato. Gelato has built the world’s largest network for local production on demand on behalf of global e-commerce sellers, giving any e-commerce seller instant access to speed of delivery, global scale, and cost-efficient production and distribution of customized products across 130 production hubs in 32 countries. Gelato’s local presence empowers e-commerce sellers and creators while supporting a more sustainable production model. Because the orders are made locally and on-demand, no upfront investment or inventory is needed, and waste, transportation distances, and carbon emissions are drastically reduced. Faster, smarter, and greener. Prior to joining Gelato, alongside significant startup experience, Dominic has held various roles within the Logistics and Supply Chain space at companies such as Amazon, EY and Nestlé. Dominic holds a BSc in Chemistry with Management from the University of Warwick, and a Master’s in Management from Durham University Business School.

Henry Mower is Vice President of Operations at Bloom & Wild. He joined the company in 2017 as Operations Manager after a career in consultancy, and has since played a key role in scaling the business. Henry led the development of Bloom & Wild’s fast, reliable delivery network, now used by customers across the UK. He now oversees all operational functions, focusing on efficiency, scalability, and customer experience.

Head of Group Last Mile Expansion, Allegro Poland and Czech Republic – 16 years of experience in self service devices network development. Previously worked at Euronet Worldwide, a US company that owns around 60,000 ATMs worldwide. In just 4 years he developed network of 15,000 OOH locations under One by Allegro brand in Poland na Czech Republic.

Chief Operating Officer (COO) at Delivery Mates with significant experience in Supply Chain and Logistics across multiple sectors brings a unique perspective to the challenges in Supply Chain and Logistics. Currently running a number of operations that are driving the changes in order to meet the environmental and social responsibility challenges within Last Mile deliveries. With previous experience working for companies like Amazon and DHL, and more recently SMEs who are disrupting “the norm” with innovative and sustainable solutions for customers, this will give a balanced view. The experience in Supply Chain and Logistics will give a valuable insight into the rapidly changing world of sustainable logistics in last mile transport.

Lead Visionary and Senior Group Strategist In PostNord, +35 years in the logistic industry. Former Business CIO, Head of Logistics, Business Development Director and Program Director with a demonstrated history of reengineering and innovating logistics and supply chain industry. Strong media and communication professional, skilled in Business Innovations and Processes, Negotiation, Business Planning, Operations Management, and Analytical Skills. Results through action and not PowerPoint. Winner of Parcel & PostExpo’s Transport Innovation of the Year 2022. Winner of Parcel & PostExpo’s Sorting and Warehouse innovation of the year 2023.

Bernhard manages the Postal Innovation Platform (PIP), an open platform and initiative focusing on innovation and the future for the postal and logistics industry. He previously worked for the Austrian Post and served on the Management Board of the International Post Corporation in Brussels for over five years. He is also a consultant for the postal and logistics sector, focusing on innovation, startups and transformation.

Bernhard is an entrepreneur, who founded a European platform solution for the wine industry providing full logistics, payment, tax, and duty administration support. Bernhard holds an LL.M from George Washington University, USA, and a J.D. from the University of Graz, Austria.

Proclaimed ‘an expert in designing products of tomorrow’, Jacek is fluent in the international courier and e-commerce industry, including driving traffic, international expansion using e-CRM, performance marketing, and loyalty management. He is an ex-CXO of InPost, the biggest European parcel lockers network, where he created its brand and legendary customer experience philosophy. His multicultural experience includes the Americas, Australia, Asia, and Europe.

Jack Williams is a Strategic Account Manager at Mapbox, where he helps leading logistics companies optimise last-mile operations with advanced mapping and navigation solutions. He works closely with global delivery platforms and fleets to improve driver efficiency, cost predictability, and customer experience. Jack brings hands-on experience from major last-mile deployments across Europe and is focused on how technology transforms urban delivery at scale.