Agenda

Explore the comprehensive agenda featuring keynote presentations, panel discussions, and interactive workshops. Stay ahead of the curve with insights from logistics industry leaders and innovators.

Startup Awards Evening

17.00 - 17.05

Startup session welcome

Each startup will pitch for 4 minutes followed by another 6 minutes of questioning from our select panel of venture and innovation experts. At the end of the session, the audience will perform a vote to determine the winner of this year’s Leaders in Logistics Startup Award.

Bernhard Bukovc

Founder

Postal Innovation Platform

17.05 - 17.15

Pitch 1 | Kasparium

17.15 - 17.25

Pitch 2 | Smarcel

Boris Mayer

General Manager

Smarcel

17.25 - 17.35

Pitch 3 | Squake

17.35 - 17.45

Pitch 4 | Shipherd

17.45 - 17.55

Pitch 5 | Vaibe

17.55 - 18.05

Pitch 6 |

18.05 - 18.30

Panel discussion

The panel of experts will openly evaluate the potential of these startups to truly disrupt their industries, highlight the challenges they may face and the opportunities ahead of them.

Bernhard Bukovc

Founder

Postal Innovation Platform

Thierry Golliard

Director of Open Innovation and Venturing

Swiss Post

Jesper Bang-Olsen

Head of Venture Development

Beam

Sophie Desier-Biehler

Head of Europe

La Poste

Michael Andrae

Head of Innovation

Österreichische Post

18.30 - 18.35

Award ceremony

18.35 - 20.00

Drinks reception

Session 1: the future of e-commerce logistics

09.25 - 09.30

Welcome & chair's opening remarks

Alan Barrie

Chair

YEEP! Lockers

09.30 - 09.50

Keynote

Leading the charge: driving innovation, efficiency and exceptional service in logistics

Markus Reckling

Chief Sales Officer Post und Paket and Divisional Board Member

DHL

09.50 - 10.10

Keynote

The future of postal customer experience

Reserved for Escher

10.10 - 10.30

Keynote

Supercharging e-commerce logistics: strategies, solutions, next steps 

Karsten Schwarz

Chief Executive Officer DACH

Geopost

10.30 - 10.50

Keynote

available for sponsorship

10.50 - 11.20

Leaders' forum

Shaping tomorrow: mapping out the future of e-commerce logistics 

Riding the digital wave: where next for e-commerce logistics?
How can the sector evolve to satisfy heightened customer expectations?
Winning the last-mile race: what are the drivers of success in carrier competition?
Greening the supply chain: how can innovation enhance sustainability?
Embracing AI and automation: what technologies are transforming logistics operations?
Bridging e-commerce borders: what strategies are key to efficient cross-border logistics?
Diversifying revenue streams: what new business models are reshaping logistics?

Chris Peeters

Chief Executive Officer

bpost

Ivana Vrviščar

Member of the Executive Management

Pošta Slovenije

Isaac Arevalo

Director of Fulfillment and Distribution EMEA

AG1

Daniel Rueda

CEO

Open Pricer

Cross-border logistics - Pink Stage

12.05 - 12.25

Keynote

Driving resilience through international business

Julia Pavlenko

Director of International Operations

Ukrposhta

12.25 - 12.45

Keynote

Keynote address

In this session, the speaker will address one or more of these topics:

End-to-end tracking and visibility
Route and carrier optimisation
Customs software
Borderless payments

Senior representative, OniGroup

12.45 - 13.15

Panel discussion

Riding the wave of cross-border commerce: optimising operational efficiency 

What are the main obstacles to cross-border efficiency and how can these be overcome?
How can partnerships best be leveraged to enhance speed and reliability in cross-border logistics?
From pricing to punctuality, what are the key benefits of procedural transparency?
The end of Section 321 and the IOSS? How will de minimis changes alter the cross-border landscape?
From ICS2 to the Electronic Trade Documents Act: what are the best practices in adapting to digital customs?
Developing synergy: how can the perfect balance between automation and the human touch be established?
How can new technologies enhance cross-border operations?
Embracing change: how can maximal value be obtained from cross-border digital transformation?

Elke Segers

EVP Transformation, Strategy and Performance Cross-Border

bpost

Christian Meierhoff

Head of eCom Services

FIEGE

Jean-Paul Forceville

Director of International and European Relations

La Poste

Fulfilment - Blue Stage

12.05 - 12.25

Keynote

Enhancing fulfilment strategies through technology

12.25 - 12.45

Keynote

Keynote address

In this session, the speaker will address one or more of these topics:

Warehouse management systems
Fulfilment management systems
Picking, packing, shipping products
Automation and robotics
AaaS
Sustainability
Shared warehousing
Packaging solutions
Fulfilment centre planning and analytics
Warehouse layout and design

Speaker confirmed: Senior representative, Boomi

12.45 - 13.15

Panel discussion

The future of fulfilment

Accommodating increased demand: how is fulfilment adapting to the rapid growth of e-commerce?
AI-powered optimisation: how will artificial intelligence reshape inventory management, demand prediction and replenishment strategy?
From real-time tracking to efficient returns: how can fulfilment operations be enhanced to benefit both retailer and consumer?
Transformation through technology: which innovations are proving most effective in revolutionising fulfilment processes?
Fulfilment reimagined: how are micro-fulfilment centres and other capacity-increasing strategies revolutionising the e-commerce supply chain?
Balancing speed and sustainability: how can operations meet demands for rapid delivery while prioritising eco-friendly practices?
Partnering for progress: what makes an effective fulfilment partnership in today’s dynamic e-commerce landscape?

Olafur Magnusson

Global Manager – Supply, Fulfilment Planning and Optimisation

IKEA

Martin Seidel

Senior Director, Partner Ecosystem Management & eCommerce Data Analytics

DHL Supply Chain

Rob Conijn

Director Global Projects Distribution & Logistics

Herbalife

Delivery customer experience - Green stage

Keynote

Convenience, cost and sustainability: solving the CX trilemma 

Optimising last-mile networks: how can shared PUDO solutions best serve evolving customer needs?
Responding to fluctuations in demand: how can delivery flexibility and reliability be maintained during high-volume periods?
Scaling locker capacity: what innovative solutions can overcome space and cost constraints in urban spaces?
Towards increased consolidation: what are the environmental and economic benefits?
Beyond the race to the bottom: how might digital experiences and customer-centric innovations reshape carrier differentiation?

Rasmus Koster

Director - Retail

PostNord

12.25 - 12.45

Keynote

Keynote address

In this session, the speaker will address one or more of these topics:

Omnichannel experience
Payments
E-commerce integration
Real-time delivery tracking

Zacharia Curtis

Product Designer

HubBox

12.45 - 13.15

Panel discussion

Providing a seamless delivery experience: mapping out the digital requirements 

What are the key components of a truly seamless delivery experience?
Meeting consumer needs: how can a superb digital experience be ensured?
Implementing real-time tracking and visibility: how might it improve customer satisfaction?
Automating for efficiency: which processes might benefit most from digitalisation in improving the customer journey?
Optimising choice: how can user interfaces guide customers to make cost-effective decisions while ensuring top-tier satisfaction?
Challenges and solutions for delivery times accuracy: what approaches can enhance prediction precision?
How can technology mitigate unforeseen issues in the delivery process?
Simplifying the returns journey: which innovations might streamline the process for consumers and providers?
Providing personalisation: which delivery updates work best, with whom?
Gaining an understanding of customer behaviour: how can consumer data help anticipate future change?

Kevin Savage

Chief Operations Officer

Delivery Mates

Rollo Jarvis

Director of Strategy & PMO, Logistics

Just Eat Takeaway.com

Seb Robert

Chief Executive Officer & Founder

Gophr

Workforce - Pink Stage

14.35 - 15.05

Keynote

Combining technology with culture and engagement to drive business outcomes

Corinna Refsgaard

Chief Human Resources Officer

GXO Logistics

15.05 - 15.25

Keynote

Keynote address

15.25 - 15.55

Panel discussion

Working with workers: strategies to increase workforce productivity and efficiency 

Evolving worker expectations: how are the demands of logistics workers changing, and how can companies adapt?
From gamification to wellness offerings: what retention strategies are proving most effective?
From streamlining operations to optimising routes: where can redesigning workflows improve worker output?
How can predictive analytics improve scheduling?
Human and machine: how can robotics and automation enhance human performance?
The need to upskill: how can the logistics skill gap be bridged most effectively?
Tapping into the talent pool: are partnerships with educational institutions a sustainable approach to attracting talent?
The gig economy: a temporary fix or a long-term solution to labour shortages?

Michael Schwarzmann

Vice President, Strategic Productivity and Process Management

Österreichische Post

Revolutionising reverse logistics - Blue stage

14.35 - 14.55

Keynote

Mastering the returns process: developing and executing strategies for efficiency and customer satisfaction 

Elizabeth Birnbaum

Global Senior Product Development Manager

DHL Supply Chain

14.55 - 15.15

Keynote

Keynote address

Andrew Hill

Commercial Director

Advanced Supply Chain

15.15 - 15.55

Panel discussion

Cracking the reverse logistics code: balancing cost, convenience and sustainability 

Setting the scene: what is the current state of reverse logistics?
Localising reverse logistics: how can re-routing returns to local fulfilment centres enhance sustainability? How can this model be achieved?
What innovative approaches are being used to refurbish or resell returned items more efficiently?
How might AI and machine learning help optimise reverse logistics processes and decision-making?
Enhancing transparency in the supply chain: what is the potential for blockchain in reverse logistics?
How can reverse logistics be integrated more seamlessly with forward logistics for greater operational efficiency?
Assessing future legislation: where might it shape the localization and sustainability of reverse logistics processes?

Claire Prance

Director, Commercial, Fulfilment and Contract Logistics

SEKO Logistics

Andy Meeson

Director of Returns

Pro Carrier

Mike Richmond

Blue Yonder

Out-of-home delivery - Green stage

14.35 - 14.50

Keynote

From doorstep to locker: reshaping consumer behaviour in last mile delivery 

Christian Østergaard

Lead Visionary - Senior Group Strategist

PostNord

14.50 - 15.10

Keynote

Keynote address

Miha Jagodic

Co-Founder & Chief Executive Officer

Bloq.it

15.10 - 15.25

Keynote

Enhancing OOH delivery: driving progress

Henning Gaudszuhn

VP Customer Experience

DHL eCommerce

15.25 - 15.45

Keynote

Keynote Address

Senior representative, bettermile

Simon Seeger

Managing Director

Bettermile

15.45 - 16.05

Fireside chat

Overcoming the barriers to OOH consumer uptake: strategies, solutions, next steps 

Communicating the benefits: how can the industry boost adoption of OOH delivery methods?
What are the drivers of high adoption rates of OOH in Denmark and the Baltics? How can they be replicated elsewhere?
Incentivising change: what pricing structure innovations encourage uptake?
Spotlighting sustainability: how can the environmental advantages of lockers be showcased to consumers?
Activating awareness: what marketing strategies effectively promote OOH delivery and its benefits?
Personalising the messaging: how should engagement strategies differ between demographics?
Optimising user experience: what advances in mobile apps and locker interfaces can be made?
Streamlining the returns process: what innovations can enhance the efficiency and appeal of locker-based returns?
Integrating with daily routines: how can locker placement align with commuter patterns and lifestyle habits?
Agnostic vs. carrier-specific: which model might encourage greater uptake?

Senior representative, kernTerminal

Tim Davies

Head of Out of Home and Indoor Accounts

DPD UK

Jan Van Roey

Head of International

Poste Italiane

Session 4: Digital transformation

16.25 - 16.45

Keynote

From legacy to cutting-edge: charting the digital leap in logistics

Eeuwe Kamsteeg

Director of Digital and Agile Transformation

PostNL

16.45 - 17.05

Keynote

In this session, the speaker will address one or more of these topics:

Supply chain management

The shift from OT to IoT

Cloud computing

Logistics SaaS

Robotic Process Automation (RPA)

Clemens Beckmann

CEO Greenplan Solution

EPG

17.05 - 17.45

Panel discussion

Supercharging logistics: new digital technologies and real-time data in action

A digital revolution: which areas of logistics are undergoing the most change?
How can existing infrastructure be prepared for the integration of AI and analytics?
From computer vision to APIs: how can value be extracted from data, new and old?
Protecting increasingly digitalised networks: what are the best cybersecurity strategies?
Justifying change: how can the ROI on new technologies most clearly be demonstrated?
A double-edged sword: what are the ESG benefits and concerns of digital transformation?
What strategies are most effective in developing human-machine operational synergy?
How can ethical use of AI be ensured in a time of increasing regulation and scrutiny?
What can logistics learn from the experience of digitalisation in other industries?
Future innovations: where does the potential for further improvement exist?

Boris Scholz

Managing Director Digital

FIEGE

Stein van Est

Senior Director – Regional Head of Ground Freight & E-Commerce

A.P. Moller – Maersk

Andreas Thöni

EVP Group Strategy, Digital & Innovation

Österreichische Post

Fredrik Lindqvist

Senior Vice President, Value Chain & Digital

Posten Norge

Bart Coppelmans

Director Global Industry Solutions

HERE Technologies

Session 5: Sustainability

09.30 - 09.35

Chair's opening remarks

09.35 - 09.55

Keynote

Scaling sustainable solutions: the pathway to net zero logistics

David Saenz

Chief Commercial Officer

Evri

09.55 - 10.15

Keynote

Keynote address

10.15 - 10.30

Keynote

Driving the transition to fully sustainable operations

Lars Purkarthofer

Director of Public Affairs

UPS

10.30 - 11.05

Leaders' forum

Navigating the path to sustainable logistics: balancing cost, innovation and regulation 

How can logistics companies balance sustainability costs with competitive pricing?
Standardising sustainability: how can the industry ensure transparent and comparable reporting?
Innovations in eco-friendly packaging: which innovations show the most promise?
Leveraging AI: how can operations be optimised to maximise sustainability gains?
Which strategies might make sustainable last-mile delivery economically viable at scale?
Electrification and alternative fuels: what’s the roadmap for greening logistics fleets?
Engaging with net zero: which incentives might nudge consumers towards greener delivery choices?
Assessing regulatory changes: how will new EU supply chain laws impact sustainability initiatives?
Partnering for progress: how can logistics providers and retailers collaborate in net zero initiatives?

Senior representative, Geotab

Colin Campbell

Senior Vice President Sustainability

Posten Norge

Sanae Murschel

Managing Director of International Sales, Colissimo

La Poste

Luke Lloyd

Head of Markets and Sustainability

International Post Corporation

Middle mile efficiency - Pink stage

11.50 - 12.10

Keynote

Towards a more streamlined middle mile 

12.10 - 12.30

Keynote

Keynote address

In this session, the speaker will address one or more of these topics:

Real-time analytics
AVs/EVs manufacturing
Route optimisation
Intermodal transport
Spatial optimisation

Gary Young

Head of External Sales Business Unit Automation

Vitronic

12.30 - 13.00

Panel discussion

Ensuring middle mile resilience in the age of e-commerce

Rasmus Haaning

Senior Director – Corporate Development

DSV

Artur Zbroja

Allegro Group Transportation Director

Allegro

Amit Somani

Head of Transportation & Distrubution Europe & UK and Global Middle Mile Operations

Wayfair

Inventory management - Blue stage

11.50 - 12.10

Keynote

The future of inventory management

12.10 - 12.30

Keynote

What's in the Box Matters: The Future of Logistics

Blue Yonder will unpack the future of supply chain digitalisation, revealing how what’s inside the box—inventory, data, and intelligence—is just as critical as the journey it takes. They will explore how businesses can leverage AI-driven commerce solutions to optimise omnichannel fulfilment, streamline returns, and create smarter, more agile logistics networks.

This session is a must-attend for those who want to go beyond just moving packages—to mastering what’s inside, enhancing operational efficiency, improving customer experience, and staying ahead in an increasingly complex logistics landscape

Lawrence Roycroft

Sr Solutions Strategy Director

Blue Yonder

12.30 - 13.00

Panel discussion

Modern inventory management: responsive, streamlined, transparent

Rejean Kriek

Global Demand Planner, D2C

Mars

Out-of-home delivery - Green stage

11.50 - 12.10

Keynote

The evolving landscape of out-of-home delivery: trends shaping the future 

Matthias Hofmann

EVP Last Mile Logistics

Österreichische Post

12.10 - 12.30

Keynote

Lockers where and when you need them: the next phase of last-mile delivery

Tadej Visinski

Co-Founder & Managing Director

Direct4.me

12.30 - 13.00

Panel discussion

Unpacking the OOH landscape: tailoring solutions to fit every need

Which factors determine locker placement in urban, suburban and rural areas?
Autonomous lockers: is this the future?
Tackling capacity issues: how can locker-sharing and compartment leasing maximise network efficiency?
Exploring carrier-agnostic locker solutions: where might they make the most impact?
How can OOH networks be optimised to streamline the returns process for both customers and carriers?
Facing the future: how might robotics and AI shape the next generation of locker systems?

Johan Holstein

Director Digital and Last-mile Transformation

GLS Group

Cross-border logistics - Pink stage

14.15 - 14.35

Keynote

Imports and compliance post-GPSR

Abdulhamit Çavdar

Head of International Legal

Trendyol

14.35 - 15.10

Keynote

Optimising cross-border returns in an interconnected world

What does an optimised cross-border returns policy look like in an era of increased parcel volume?
Driving growth: how can an effective cross-border returns policy create a competitive advantage in international markets?
From bulk shipments to localised returns centres: what strategies can be employed to minimise cost?
What technological innovations are augmenting cross-border return processes?
What are then main regulatory issues in cross-border returns and how can compliance be assured?
Combatting fraud and abuse: what are the most effective methods for safeguarding cross-border returns against misuse?

Helen Scurfield

Chief Executive Officer - Global Returns

Asendia

Andy Meeson

Director of Returns

Pro Carrier

Abdulhamit Çavdar

Head of International Legal

Trendyol

Fleet transformation - Blue stage

14.15 - 14.30

Keynote

Smart cities, GIS, and the digital transformation of mobility in logistics

Kaveh Dolati

Director General of Quality Management and Customer Care

Iran Post

14.30 - 14.50

Keynote

Keynote address

14.50 - 15.25

Fireside chat

Cargo bikes, EVs, autonomous vehicles? Reshaping the road to sustainable transformation

From diesel to electric: mapping out the sector’s fleet transformation journey
Navigating the EV investment dilemma: buy now or hold out for future breakthroughs?
Overcoming the upfront costs of electrification: identifying the strategies, providing the solutions
Managing mixed fleets: how can logistics companies effectively navigate the transition period to fully electric?
How can cargo bikes be better incorporated in last-mile delivery?
Driverless delivery: can autonomous vehicles solve the workforce problem?
Examining the potential for hydrogen-fuelled aviation: is this the future of air cargo?

Jacob Senger

Head of Fleet and Material

PostNord

Rich Pleeth

Co-Founder & Chief Rider

Fin Mile Logistics

Emerging e-commerce trends - Green stage

14.15 - 14.30

Keynote

From food to retail: Successfully scaling on-demand delivery

Jannie Appelt

VP Global Logistics – Delco

Just Eat Takeaway.com

14.30 - 14.50

Keynote

Elevating Logistics with Seamless Communication- The power of Mobile Messaging

Guro Røed

Vice President Global Sales

LINK Mobility

14.50 - 15.05

Keynote

Decoding the omnichannel shopper: diving into consumer behaviour

Adam Tomczak

Group Head of Delivery Sales

Allegro

15.05 - 15.30

Fireside chat

Powering peer-to-peer: next steps in C2C logistics evolution

Dominic Hill

Senior Vice President, Logistics

Gelato

Session 8: Collaboration

15.30 - 16.00

Panel discussion

The power of partnership: capturing the benefits of collaboration in logistics

Overcoming traditional obstacles to collaboration: what are the solutions?
The sharing economy: how can this principle enhance logistics?
Digital platforms in common: what are the advantages of sharing networks?
What technological developments are driving ease and efficiency of collaboration?
From fleet to fulfilment centres: how can shared infrastructure enhance operations?
How can sharing data improve workflow design and asset utilisation?
Solving systems and data incompatibility: how can partners achieve digital harmony?
Pooling resources: is shared staffing the solution to labour shortages?
A sustainable partnership: how can collaboration improve ESG performance?
How can collaboration be balanced with the need to protect competitive advantage?

Evaldas Bieliūnas

Director of Business Development

Vinted Go

Chris Farren

Head of Strategic Partnerships

Pro Carrier

Mads Bentzen Billesø

Head of Innovation and Partnerships

DFDS

Startup Awards Evening

17.00 - 17.05

Startup session welcome

Bernhard Bukovc

Founder

Postal Innovation Platform

17.05 - 17.15

Pitch 1 | Kasparium

17.15 - 17.25

Pitch 2 | Smarcel

Boris Mayer

General Manager

Smarcel

17.25 - 17.35

Pitch 3 | Squake

17.35 - 17.45

Pitch 4 | Shipherd

17.45 - 17.55

Pitch 5 | Vaibe

17.55 - 18.05

Pitch 6 |

18.05 - 18.30

Panel discussion

The panel of experts will openly evaluate the potential of these startups to truly disrupt their industries, highlight the challenges they may face and the opportunities ahead of them.

Bernhard Bukovc

Founder

Postal Innovation Platform

Thierry Golliard

Director of Open Innovation and Venturing

Swiss Post

Jesper Bang-Olsen

Head of Venture Development

Beam

Sophie Desier-Biehler

Head of Europe

La Poste

Michael Andrae

Head of Innovation

Österreichische Post

18.30 - 18.35

Award ceremony

18.35 - 20.00

Drinks reception

Select a stage

Session 1: the future of e-commerce logistics

09.25 - 09.30

Welcome & chair's opening remarks

Alan Barrie

Chair

YEEP! Lockers

09.30 - 09.50

Keynote

Leading the charge: driving innovation, efficiency and exceptional service in logistics

Markus Reckling

Chief Sales Officer Post und Paket and Divisional Board Member

DHL

09.50 - 10.10

Keynote

The future of postal customer experience

Reserved for Escher

10.10 - 10.30

Keynote

Supercharging e-commerce logistics: strategies, solutions, next steps 

Karsten Schwarz

Chief Executive Officer DACH

Geopost

10.30 - 10.50

Keynote

available for sponsorship

10.50 - 11.20

Leaders' forum

Shaping tomorrow: mapping out the future of e-commerce logistics 

Riding the digital wave: where next for e-commerce logistics?
How can the sector evolve to satisfy heightened customer expectations?
Winning the last-mile race: what are the drivers of success in carrier competition?
Greening the supply chain: how can innovation enhance sustainability?
Embracing AI and automation: what technologies are transforming logistics operations?
Bridging e-commerce borders: what strategies are key to efficient cross-border logistics?
Diversifying revenue streams: what new business models are reshaping logistics?

Chris Peeters

Chief Executive Officer

bpost

Ivana Vrviščar

Member of the Executive Management

Pošta Slovenije

Isaac Arevalo

Director of Fulfillment and Distribution EMEA

AG1

Daniel Rueda

CEO

Open Pricer

Cross-border logistics - Pink Stage

12.05 - 12.25

Keynote

Driving resilience through international business

Julia Pavlenko

Director of International Operations

Ukrposhta

12.25 - 12.45

Keynote

Keynote address

In this session, the speaker will address one or more of these topics:

End-to-end tracking and visibility
Route and carrier optimisation
Customs software
Borderless payments

Senior representative, OniGroup

12.45 - 13.15

Panel discussion

Riding the wave of cross-border commerce: optimising operational efficiency 

What are the main obstacles to cross-border efficiency and how can these be overcome?
How can partnerships best be leveraged to enhance speed and reliability in cross-border logistics?
From pricing to punctuality, what are the key benefits of procedural transparency?
The end of Section 321 and the IOSS? How will de minimis changes alter the cross-border landscape?
From ICS2 to the Electronic Trade Documents Act: what are the best practices in adapting to digital customs?
Developing synergy: how can the perfect balance between automation and the human touch be established?
How can new technologies enhance cross-border operations?
Embracing change: how can maximal value be obtained from cross-border digital transformation?

Elke Segers

EVP Transformation, Strategy and Performance Cross-Border

bpost

Christian Meierhoff

Head of eCom Services

FIEGE

Jean-Paul Forceville

Director of International and European Relations

La Poste

Fulfilment - Blue Stage

12.05 - 12.25

Keynote

Enhancing fulfilment strategies through technology

12.25 - 12.45

Keynote

Keynote address

In this session, the speaker will address one or more of these topics:

Warehouse management systems
Fulfilment management systems
Picking, packing, shipping products
Automation and robotics
AaaS
Sustainability
Shared warehousing
Packaging solutions
Fulfilment centre planning and analytics
Warehouse layout and design

Speaker confirmed: Senior representative, Boomi

12.45 - 13.15

Panel discussion

The future of fulfilment

Accommodating increased demand: how is fulfilment adapting to the rapid growth of e-commerce?
AI-powered optimisation: how will artificial intelligence reshape inventory management, demand prediction and replenishment strategy?
From real-time tracking to efficient returns: how can fulfilment operations be enhanced to benefit both retailer and consumer?
Transformation through technology: which innovations are proving most effective in revolutionising fulfilment processes?
Fulfilment reimagined: how are micro-fulfilment centres and other capacity-increasing strategies revolutionising the e-commerce supply chain?
Balancing speed and sustainability: how can operations meet demands for rapid delivery while prioritising eco-friendly practices?
Partnering for progress: what makes an effective fulfilment partnership in today’s dynamic e-commerce landscape?

Olafur Magnusson

Global Manager – Supply, Fulfilment Planning and Optimisation

IKEA

Martin Seidel

Senior Director, Partner Ecosystem Management & eCommerce Data Analytics

DHL Supply Chain

Rob Conijn

Director Global Projects Distribution & Logistics

Herbalife

Delivery customer experience - Green stage

Keynote

Convenience, cost and sustainability: solving the CX trilemma 

Optimising last-mile networks: how can shared PUDO solutions best serve evolving customer needs?
Responding to fluctuations in demand: how can delivery flexibility and reliability be maintained during high-volume periods?
Scaling locker capacity: what innovative solutions can overcome space and cost constraints in urban spaces?
Towards increased consolidation: what are the environmental and economic benefits?
Beyond the race to the bottom: how might digital experiences and customer-centric innovations reshape carrier differentiation?

Rasmus Koster

Director - Retail

PostNord

12.25 - 12.45

Keynote

Keynote address

In this session, the speaker will address one or more of these topics:

Omnichannel experience
Payments
E-commerce integration
Real-time delivery tracking

Zacharia Curtis

Product Designer

HubBox

12.45 - 13.15

Panel discussion

Providing a seamless delivery experience: mapping out the digital requirements 

What are the key components of a truly seamless delivery experience?
Meeting consumer needs: how can a superb digital experience be ensured?
Implementing real-time tracking and visibility: how might it improve customer satisfaction?
Automating for efficiency: which processes might benefit most from digitalisation in improving the customer journey?
Optimising choice: how can user interfaces guide customers to make cost-effective decisions while ensuring top-tier satisfaction?
Challenges and solutions for delivery times accuracy: what approaches can enhance prediction precision?
How can technology mitigate unforeseen issues in the delivery process?
Simplifying the returns journey: which innovations might streamline the process for consumers and providers?
Providing personalisation: which delivery updates work best, with whom?
Gaining an understanding of customer behaviour: how can consumer data help anticipate future change?

Kevin Savage

Chief Operations Officer

Delivery Mates

Rollo Jarvis

Director of Strategy & PMO, Logistics

Just Eat Takeaway.com

Seb Robert

Chief Executive Officer & Founder

Gophr

Workforce - Pink Stage

14.35 - 15.05

Keynote

Combining technology with culture and engagement to drive business outcomes

Corinna Refsgaard

Chief Human Resources Officer

GXO Logistics

15.05 - 15.25

Keynote

Keynote address

15.25 - 15.55

Panel discussion

Working with workers: strategies to increase workforce productivity and efficiency 

Evolving worker expectations: how are the demands of logistics workers changing, and how can companies adapt?
From gamification to wellness offerings: what retention strategies are proving most effective?
From streamlining operations to optimising routes: where can redesigning workflows improve worker output?
How can predictive analytics improve scheduling?
Human and machine: how can robotics and automation enhance human performance?
The need to upskill: how can the logistics skill gap be bridged most effectively?
Tapping into the talent pool: are partnerships with educational institutions a sustainable approach to attracting talent?
The gig economy: a temporary fix or a long-term solution to labour shortages?

Michael Schwarzmann

Vice President, Strategic Productivity and Process Management

Österreichische Post

Revolutionising reverse logistics - Blue stage

14.35 - 14.55

Keynote

Mastering the returns process: developing and executing strategies for efficiency and customer satisfaction 

Elizabeth Birnbaum

Global Senior Product Development Manager

DHL Supply Chain

14.55 - 15.15

Keynote

Keynote address

Andrew Hill

Commercial Director

Advanced Supply Chain

15.15 - 15.55

Panel discussion

Cracking the reverse logistics code: balancing cost, convenience and sustainability 

Setting the scene: what is the current state of reverse logistics?
Localising reverse logistics: how can re-routing returns to local fulfilment centres enhance sustainability? How can this model be achieved?
What innovative approaches are being used to refurbish or resell returned items more efficiently?
How might AI and machine learning help optimise reverse logistics processes and decision-making?
Enhancing transparency in the supply chain: what is the potential for blockchain in reverse logistics?
How can reverse logistics be integrated more seamlessly with forward logistics for greater operational efficiency?
Assessing future legislation: where might it shape the localization and sustainability of reverse logistics processes?

Claire Prance

Director, Commercial, Fulfilment and Contract Logistics

SEKO Logistics

Andy Meeson

Director of Returns

Pro Carrier

Mike Richmond

Blue Yonder

Out-of-home delivery - Green stage

14.35 - 14.50

Keynote

From doorstep to locker: reshaping consumer behaviour in last mile delivery 

Christian Østergaard

Lead Visionary - Senior Group Strategist

PostNord

14.50 - 15.10

Keynote

Keynote address

Miha Jagodic

Co-Founder & Chief Executive Officer

Bloq.it

15.10 - 15.25

Keynote

Enhancing OOH delivery: driving progress

Henning Gaudszuhn

VP Customer Experience

DHL eCommerce

15.25 - 15.45

Keynote

Keynote Address

Senior representative, bettermile

Simon Seeger

Managing Director

Bettermile

15.45 - 16.05

Fireside chat

Overcoming the barriers to OOH consumer uptake: strategies, solutions, next steps 

Communicating the benefits: how can the industry boost adoption of OOH delivery methods?
What are the drivers of high adoption rates of OOH in Denmark and the Baltics? How can they be replicated elsewhere?
Incentivising change: what pricing structure innovations encourage uptake?
Spotlighting sustainability: how can the environmental advantages of lockers be showcased to consumers?
Activating awareness: what marketing strategies effectively promote OOH delivery and its benefits?
Personalising the messaging: how should engagement strategies differ between demographics?
Optimising user experience: what advances in mobile apps and locker interfaces can be made?
Streamlining the returns process: what innovations can enhance the efficiency and appeal of locker-based returns?
Integrating with daily routines: how can locker placement align with commuter patterns and lifestyle habits?
Agnostic vs. carrier-specific: which model might encourage greater uptake?

Senior representative, kernTerminal

Tim Davies

Head of Out of Home and Indoor Accounts

DPD UK

Jan Van Roey

Head of International

Poste Italiane

Session 4: Digital transformation

16.25 - 16.45

Keynote

From legacy to cutting-edge: charting the digital leap in logistics

Eeuwe Kamsteeg

Director of Digital and Agile Transformation

PostNL

16.45 - 17.05

Keynote

In this session, the speaker will address one or more of these topics:

Supply chain management

The shift from OT to IoT

Cloud computing

Logistics SaaS

Robotic Process Automation (RPA)

Clemens Beckmann

CEO Greenplan Solution

EPG

17.05 - 17.45

Panel discussion

Supercharging logistics: new digital technologies and real-time data in action

A digital revolution: which areas of logistics are undergoing the most change?
How can existing infrastructure be prepared for the integration of AI and analytics?
From computer vision to APIs: how can value be extracted from data, new and old?
Protecting increasingly digitalised networks: what are the best cybersecurity strategies?
Justifying change: how can the ROI on new technologies most clearly be demonstrated?
A double-edged sword: what are the ESG benefits and concerns of digital transformation?
What strategies are most effective in developing human-machine operational synergy?
How can ethical use of AI be ensured in a time of increasing regulation and scrutiny?
What can logistics learn from the experience of digitalisation in other industries?
Future innovations: where does the potential for further improvement exist?

Boris Scholz

Managing Director Digital

FIEGE

Stein van Est

Senior Director – Regional Head of Ground Freight & E-Commerce

A.P. Moller – Maersk

Andreas Thöni

EVP Group Strategy, Digital & Innovation

Österreichische Post

Fredrik Lindqvist

Senior Vice President, Value Chain & Digital

Posten Norge

Bart Coppelmans

Director Global Industry Solutions

HERE Technologies

Select a stage

Session 5: Sustainability

09.30 - 09.35

Chair's opening remarks

09.35 - 09.55

Keynote

Scaling sustainable solutions: the pathway to net zero logistics

David Saenz

Chief Commercial Officer

Evri

09.55 - 10.15

Keynote

Keynote address

10.15 - 10.30

Keynote

Driving the transition to fully sustainable operations

Lars Purkarthofer

Director of Public Affairs

UPS

10.30 - 11.05

Leaders' forum

Navigating the path to sustainable logistics: balancing cost, innovation and regulation 

How can logistics companies balance sustainability costs with competitive pricing?
Standardising sustainability: how can the industry ensure transparent and comparable reporting?
Innovations in eco-friendly packaging: which innovations show the most promise?
Leveraging AI: how can operations be optimised to maximise sustainability gains?
Which strategies might make sustainable last-mile delivery economically viable at scale?
Electrification and alternative fuels: what’s the roadmap for greening logistics fleets?
Engaging with net zero: which incentives might nudge consumers towards greener delivery choices?
Assessing regulatory changes: how will new EU supply chain laws impact sustainability initiatives?
Partnering for progress: how can logistics providers and retailers collaborate in net zero initiatives?

Senior representative, Geotab

Colin Campbell

Senior Vice President Sustainability

Posten Norge

Sanae Murschel

Managing Director of International Sales, Colissimo

La Poste

Luke Lloyd

Head of Markets and Sustainability

International Post Corporation

Middle mile efficiency - Pink stage

11.50 - 12.10

Keynote

Towards a more streamlined middle mile 

12.10 - 12.30

Keynote

Keynote address

In this session, the speaker will address one or more of these topics:

Real-time analytics
AVs/EVs manufacturing
Route optimisation
Intermodal transport
Spatial optimisation

Gary Young

Head of External Sales Business Unit Automation

Vitronic

12.30 - 13.00

Panel discussion

Ensuring middle mile resilience in the age of e-commerce

Rasmus Haaning

Senior Director – Corporate Development

DSV

Artur Zbroja

Allegro Group Transportation Director

Allegro

Amit Somani

Head of Transportation & Distrubution Europe & UK and Global Middle Mile Operations

Wayfair

Inventory management - Blue stage

11.50 - 12.10

Keynote

The future of inventory management

12.10 - 12.30

Keynote

What's in the Box Matters: The Future of Logistics

Lawrence Roycroft

Sr Solutions Strategy Director

Blue Yonder

12.30 - 13.00

Panel discussion

Modern inventory management: responsive, streamlined, transparent

Rejean Kriek

Global Demand Planner, D2C

Mars

Out-of-home delivery - Green stage

11.50 - 12.10

Keynote

The evolving landscape of out-of-home delivery: trends shaping the future 

Matthias Hofmann

EVP Last Mile Logistics

Österreichische Post

12.10 - 12.30

Keynote

Lockers where and when you need them: the next phase of last-mile delivery

Tadej Visinski

Co-Founder & Managing Director

Direct4.me

12.30 - 13.00

Panel discussion

Unpacking the OOH landscape: tailoring solutions to fit every need

Which factors determine locker placement in urban, suburban and rural areas?
Autonomous lockers: is this the future?
Tackling capacity issues: how can locker-sharing and compartment leasing maximise network efficiency?
Exploring carrier-agnostic locker solutions: where might they make the most impact?
How can OOH networks be optimised to streamline the returns process for both customers and carriers?
Facing the future: how might robotics and AI shape the next generation of locker systems?

Johan Holstein

Director Digital and Last-mile Transformation

GLS Group

Cross-border logistics - Pink stage

14.15 - 14.35

Keynote

Imports and compliance post-GPSR

Abdulhamit Çavdar

Head of International Legal

Trendyol

14.35 - 15.10

Keynote

Optimising cross-border returns in an interconnected world

What does an optimised cross-border returns policy look like in an era of increased parcel volume?
Driving growth: how can an effective cross-border returns policy create a competitive advantage in international markets?
From bulk shipments to localised returns centres: what strategies can be employed to minimise cost?
What technological innovations are augmenting cross-border return processes?
What are then main regulatory issues in cross-border returns and how can compliance be assured?
Combatting fraud and abuse: what are the most effective methods for safeguarding cross-border returns against misuse?

Helen Scurfield

Chief Executive Officer - Global Returns

Asendia

Andy Meeson

Director of Returns

Pro Carrier

Abdulhamit Çavdar

Head of International Legal

Trendyol

Fleet transformation - Blue stage

14.15 - 14.30

Keynote

Smart cities, GIS, and the digital transformation of mobility in logistics

Kaveh Dolati

Director General of Quality Management and Customer Care

Iran Post

14.30 - 14.50

Keynote

Keynote address

14.50 - 15.25

Fireside chat

Cargo bikes, EVs, autonomous vehicles? Reshaping the road to sustainable transformation

From diesel to electric: mapping out the sector’s fleet transformation journey
Navigating the EV investment dilemma: buy now or hold out for future breakthroughs?
Overcoming the upfront costs of electrification: identifying the strategies, providing the solutions
Managing mixed fleets: how can logistics companies effectively navigate the transition period to fully electric?
How can cargo bikes be better incorporated in last-mile delivery?
Driverless delivery: can autonomous vehicles solve the workforce problem?
Examining the potential for hydrogen-fuelled aviation: is this the future of air cargo?

Jacob Senger

Head of Fleet and Material

PostNord

Rich Pleeth

Co-Founder & Chief Rider

Fin Mile Logistics

Emerging e-commerce trends - Green stage

14.15 - 14.30

Keynote

From food to retail: Successfully scaling on-demand delivery

Jannie Appelt

VP Global Logistics – Delco

Just Eat Takeaway.com

14.30 - 14.50

Keynote

Elevating Logistics with Seamless Communication- The power of Mobile Messaging

Guro Røed

Vice President Global Sales

LINK Mobility

14.50 - 15.05

Keynote

Decoding the omnichannel shopper: diving into consumer behaviour

Adam Tomczak

Group Head of Delivery Sales

Allegro

15.05 - 15.30

Fireside chat

Powering peer-to-peer: next steps in C2C logistics evolution

Dominic Hill

Senior Vice President, Logistics

Gelato

Session 8: Collaboration

15.30 - 16.00

Panel discussion

The power of partnership: capturing the benefits of collaboration in logistics

Overcoming traditional obstacles to collaboration: what are the solutions?
The sharing economy: how can this principle enhance logistics?
Digital platforms in common: what are the advantages of sharing networks?
What technological developments are driving ease and efficiency of collaboration?
From fleet to fulfilment centres: how can shared infrastructure enhance operations?
How can sharing data improve workflow design and asset utilisation?
Solving systems and data incompatibility: how can partners achieve digital harmony?
Pooling resources: is shared staffing the solution to labour shortages?
A sustainable partnership: how can collaboration improve ESG performance?
How can collaboration be balanced with the need to protect competitive advantage?

Evaldas Bieliūnas

Director of Business Development

Vinted Go

Chris Farren

Head of Strategic Partnerships

Pro Carrier

Mads Bentzen Billesø

Head of Innovation and Partnerships

DFDS