Streamlining supply chains and exceeding in customer experience

Speakers

Markus Reckling, Managing Director, Germany, DHL Express

Rosie Bailey, Commercial Director, CitySprint

Jorge Gonclaves dos Santos, IT Architecture Director, CTT – Correios de Portugal

Sebastian Seutter, Global Manufacturing Lead, UiPath

• Keeping up with the e-commerce boom during a pandemic: in what ways have supply chains been affected?
• How can companies streamline their supply chain operations across their networks and warehouses?
• Taking advantage of exploding demand: fully embracing automation in sales and operations planning
• Moving from multi to omnichannel service: developing the single, automated customer view
• Unlocking greater agility and scalability across networks and warehouses to accommodate seasonal peaks
• Staying one step ahead: how can predictive analytics improve network resilience?
• How best to optimize routes, logistic executions, and freight settlements through intelligent automation?
• Streamlining your supply chain: automating your flow from contracts over orders down to claims and escalations
• How to balance rising customer expectations with falling willingness to pay
• From repetitive to meaningful: what does the interim period look like for the future of work?
• Interacting seamlessly with industry third parties: how can technology help?
• What about compliance? What’s the role of automation in complaints handling?
• Restructuring data to provide the insights necessary to head off the next threat