Backbase empowers both life and non-life insurance providers to repurpose traditional policy administration and claims management systems and integrates business rules, data and product models from these disparate systems into a seamless experience to fully support brokers, tied agents, and direct channels.

The Backbase Insurance solution offers an holistic approach to digitization that makes it possible to unify the data acquired from any channel – a customer via mobile, an agent via desktop, a call center screen, a personalized medical device, and other data sources – through one hub, the “anchor,” that orchestrates the digital experience across all touch points.

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