Christoph Neut is an entrepreneur and inspiring speaker who combines a visionary insight with a deep understanding of the current customer service and contact center trends. As CEO of Sparkcentral – a digital customer engagement platform that enables customer-obsessed brands, for example Zappos, DPD, AXA, Emirates, Nordstrom or Air Canada, to deliver engaging and effortless customer experiences on messaging and social channels at scale. Christoph brings more than 20 years of experience in building innovative technology companies. Prior to Sparkcentral, he has built various fast growing BPO, IT and Software companies in the EMEA region.