Adriana Diener–Veinott is a Managing Director in Accenture’s San Francisco market unit, and is the Global Lead for Accenture Freight & Logistics Services. Adriana is one of the leading experts in cargo process re-engineering. Before joining Accenture, Adriana founded and successfully led a global freight management solutions company. Over the past 20 years she has helped many carriers with their M&A integration, as well as re-design commercial and operational processes, and introduced new business innovation and technology to enhance/replace the functionality of legacy solutions and processes for several large ocean shipping lines, air freight carriers and logistics companies. She is an active speaker at cargo conferences, has published articles in cargo journals and is often quoted in industry publications. Adriana holds a Ph.D. in Operations Research from Stanford University.