Reverse logistics has long been one of retail’s most significant cost centres and those costs have now reached an intolerable level. For forward-thinking organisations, though, the potential of optimised reverse logistics goes way beyond cost savings. The industry is increasingly recognising that reverse logistics represents not merely a cost to minimise, but a strategic opportunity to exploit.
By harnessing groundbreaking developments in AI and smart technologies and arming these tools with the vast levels of data now available, companies can transform reverse logistics from a necessary evil into a competitive differentiator. This roundtable will explore how to capitalise on this inflection point and enter a new era of reverse logistics performance.
Welcome and participant introductions
Discussion:
- How are shifting retailer and customer expectations driving evolution in reverse logistics?
- Navigating disparate volumes: to what extent can consolidation help?
- From fraud detection to recovery decisions: how can AI optimise reverse logistics?
- How can the increasing complexity of cross-border be navigated?
- Overcoming the barriers to end-to-end inventory visibility: what are the next steps?
- Maximising recovery value: which approaches are transforming resale and refurbishment?
- How can LSPs transform returns data into strategic value for retail partners?
- Which innovations will transform reverse logistics networks in the next 12-18 months?
Closing remarks
(75 minutes)
Request an invitation
This roundtable is designed for senior figures from carriers, postal operators, 3PLs and retailers.
Fill in this short form if you meet the above criteria and would like to participate in the discussion on 25 June. All invitation requests will be vetted and approved (or declined) by the organiser.
About Blue Yonder
Blue Yonder is the world leader in digital supply chain transformation. Retailers, manufacturers and logistics service providers worldwide rely on Blue Yonder to optimize and accelerate their supply chain from planning through fulfillment, delivery, and returns. Blue Yonder’s AI-driven supply chain platform and multi-enterprise, multi-tier network enable more accurate forecasting and dynamic management of capacity, inventory and transport. Blue Yonder helps businesses navigate modern supply chain complexity and volatility with more resilient, sustainable supply chains to delight customers, scale profitably, and run flawlessly. blueyonder.com
