Retail fulfilment is becoming increasingly complex. Once a relatively stable, linear operation, it has evolved into a highly dynamic, multi-faceted and interconnected network shaped by fast evolving channels, volatile demand and increasing cross-border uncertainty. Clinging to traditional approaches is simply no longer an option.
This roundtable will bring together senior retail logistics leaders to share practical approaches to navigate this challenge.
Attend to gain insights on:
- The forces driving complexity in fulfilment
- The potential of AI and automation to overcome growing complexity
- How to build more agile and responsive operations
Welcome and participant introductions
Discussion:
- What is driving increasing complexity in fulfilment? Is further disruption on the horizon?
- Social commerce volume uncertainty: how should organisations respond?
- Omnichannel retail: how can performance be maintained as operations become decentralised?
- Managing cross-border risks and compliance: what are the keys to success?
- Agile operations for a complex landscape: what are the issues and how can they be addressed?
- Integrating AI orchestration: what technical infrastructure is required to ensure optimal value?
- Feeding the machine: what data is required for operational optimisation?
- Looking to the future: how will agentic commerce reshape retail logistics?
Closing remarks
(60 minutes)

Speakers:




Request an invitation
This roundtable is designed for senior figures from carriers, postal operators, 3PLs and retailers.
Fill in this short form if you meet the above criteria and would like to participate in the discussion on 17 March. All invitation requests will be vetted and approved (or declined) by the organiser.
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